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- Tasks: Support business operations with technical assistance and system maintenance.
- Company: Join a dynamic and growing company in Cardiff focused on efficiency and reliability.
- Benefits: Enjoy a full-time role with opportunities for growth and skill development.
- Why this job: Gain valuable experience in a supportive environment while contributing to process improvements.
- Qualifications: Basic IT knowledge, proficiency in Google Workspace, and strong attention to detail required.
- Other info: Ideal for high school or college students looking to kickstart their career in tech.
The predicted salary is between 28800 - 43200 £ per year.
Location: Cardiff
Job Type: Full-time
Reports To: Associate/Ops Director
Job Summary: To support the smooth operation of the business by providing essential technical assistance. This role will contribute to the efficiency and reliability of our systems and processes, specifically within our invoice discounting operations.
Key Responsibilities:
- System Support: Assist in maintaining Google Workspace, our core system which needs developing to support the use as a CRM system and a transactional system. Provide first-line technical support to staff, troubleshooting and resolving issues as directed. Learn and understand system processes to effectively support colleagues.
- Data Management: Assist with data entry and data quality checks to ensure accuracy and consistency. Support the generation of reports and analysis of data.
- Process Improvement: Contribute to process improvement initiatives by identifying potential efficiencies.
- Compliance: Support compliance with relevant regulations, particularly data protection and financial regulations.
Essential Skills and Experience:
- Basic understanding of IT systems and networks.
- Proficiency in Google Workspace.
- Strong attention to detail and accuracy.
- Good problem-solving skills.
- Ability to work independently and as part of a team.
- Good communication skills.
Desirable Skills and Experience:
- Previous experience in a technical or administrative role.
- Knowledge of the financial services industry would be advantageous, particularly invoice discounting.
- Qualifications in IT or a related field.
This role offers a fantastic opportunity for a junior individual to gain valuable experience in a dynamic and growing business.
Junior Technical Operations Administrator employer: Vargo Group
Contact Detail:
Vargo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Technical Operations Administrator
✨Tip Number 1
Familiarise yourself with Google Workspace, as it's a key part of the role. Explore its features and functionalities, especially those related to CRM and data management, so you can demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your problem-solving skills by tackling common technical issues that might arise in an office setting. Being able to discuss specific examples of how you've resolved similar problems will show your potential employer that you're proactive and resourceful.
✨Tip Number 3
Research the basics of invoice discounting and the financial services industry. Understanding these concepts will not only help you in the role but also impress the hiring team with your initiative and interest in the field.
✨Tip Number 4
Prepare to discuss your experience with data management and quality checks. Think of examples where you've ensured accuracy in data entry or analysis, as this is crucial for the position and will highlight your attention to detail.
We think you need these skills to ace Junior Technical Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Junior Technical Operations Administrator role. Emphasise your proficiency in Google Workspace and any previous technical or administrative experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as system support and data management, and explain how your background makes you a great fit.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved technical issues or improved processes in past roles. This will demonstrate your ability to contribute to process improvement initiatives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Vargo Group
✨Show Your Technical Know-How
Make sure to brush up on your understanding of IT systems and networks, especially Google Workspace. Be prepared to discuss how you've used these tools in the past or how you would approach troubleshooting common issues.
✨Demonstrate Attention to Detail
Since this role requires a strong focus on data management and accuracy, be ready to provide examples of how you've ensured data quality in previous roles or projects. Highlight any specific processes you followed to maintain high standards.
✨Emphasise Problem-Solving Skills
Prepare to discuss scenarios where you've successfully resolved technical issues or improved processes. This will showcase your ability to think critically and contribute to the efficiency of operations.
✨Communicate Effectively
Good communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to assist colleagues who aren't as tech-savvy. Show that you can work well both independently and as part of a team.
