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For Companies At a Glance
- Tasks: Engage customers, provide product knowledge, and create a welcoming shopping experience.
- Company: Macy's has been a beloved American store for over 160 years, known for memorable moments.
- Benefits: Enjoy competitive pay, health coverage, 401(k) match, paid time off, and merchandise discounts.
- Why this job: Join a fun, dynamic team and grow your career while making authentic connections.
- Qualifications: Flexible availability and 1-2 years of related experience required; strong interpersonal skills are a must.
- Other info: Be part of exciting events like trunk shows and help shape memorable customer experiences.
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
As a Fine Jewelry Sales colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex and create shopping experiences that make every customer feel welcomed and comfortable. This includes meeting sales goals, promoting our loyalty and warranty programs, and building relationships with customers through our clientele program. In this role, you will continually demonstrate superior product knowledge to educate and assist your customer in selecting and purchasing items that meet their tastes, preferences and budget.
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
What you will do:
- Engage with customers to understand their needs and demonstrate knowledge of products to build sales and minimize returns
- Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience
- Support customers who are using devices to shop and compare
- Assist customers in trying on various watch models, adjusting straps or bands to achieve a comfortable fit
- Participate in ongoing product knowledge training through both technology and vendor partners
- Use point of sale technology and applications to assist in selling and fulfilling of customer orders
- Participate in pre-selling and sales-driving events, including trunk shows
- Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy online, Pickup in Stores (BOPS)
- Ensure proper processing, presentation, organization, storing and replenishment of stock
- Adhere to asset protection programs and procedures to ensure audit compliance
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Who you are:
- Flexible availability, including days, evenings, weekends and holidays
- Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
- Resourceful and able to adapt quickly to changing priorities
- 1-2 years of related experience required
Essential Physical Requirements:
- Maintaining a stationary position, walking and reaching with hands and arms
- Reaching, including above eye level, crouching, kneeling, stooping and color vision
- Frequent use of computers, handheld electronic equipment and cash registers
- Requires close vision, color vision and ability to adjust focus
- Lifting and moving items weighing up to 25 lbs.
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today!
Retail Commission Sales Associate - Fine Jewelry, Shoppes At Buckland Hills - Part Time employer: Macy's
Contact Detail:
Macy's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Commission Sales Associate - Fine Jewelry, Shoppes At Buckland Hills - Part Time
✨Tip Number 1
Familiarise yourself with the latest trends in fine jewellery and watches. Being knowledgeable about current styles and popular brands will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, from providing product recommendations to addressing concerns, which is crucial for a sales associate position.
✨Tip Number 3
Network with current or former employees of Macy's, especially those in retail or jewellery sales. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Be prepared to discuss your flexibility and availability during the interview. Highlighting your willingness to work evenings, weekends, and holidays will show that you're committed to meeting the needs of the business and its customers.
We think you need these skills to ace Retail Commission Sales Associate - Fine Jewelry, Shoppes At Buckland Hills - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Commission Sales Associate position. Tailor your application to highlight relevant experiences that align with these expectations.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've engaged with customers, resolved issues, or created positive shopping experiences in previous roles.
Highlight Product Knowledge: Mention any experience you have with fine jewelry or similar products. If you have taken part in training or courses related to sales or product knowledge, be sure to include this information to demonstrate your commitment to learning.
Personalise Your Application: Make your application stand out by personalising your cover letter. Address it to the hiring manager if possible, and express your enthusiasm for joining Macy's and contributing to their story. Share why you are passionate about the role and the company.
How to prepare for a job interview at Macy's
✨Know Your Products
Familiarise yourself with the fine jewelry and watch products that Macy's offers. Be prepared to discuss different styles, materials, and trends, as well as how to assist customers in selecting items that suit their preferences and budgets.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Highlight your ability to engage with customers, understand their needs, and create a welcoming shopping experience.
✨Demonstrate Flexibility
Macy's values flexible availability. Be ready to discuss your willingness to work various shifts, including evenings and weekends, and how you can adapt to changing priorities in a retail environment.
✨Emphasise Teamwork and Relationships
Talk about your experience working in teams and building relationships with colleagues and customers. Show that you understand the importance of fostering an inclusive environment and creating authentic connections.
