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- Tasks: Manage motor claims and provide support to junior handlers in a dynamic team.
- Company: Acorn Insurance has over 40 years of experience in providing motor insurance across the UK.
- Benefits: Enjoy flexible working, enhanced annual leave, and a supportive wellbeing programme.
- Why this job: Join a Great Place to Work with a culture of respect and opportunities for career growth.
- Qualifications: Experience in handling injury claims and strong organisational skills are essential.
- Other info: Candidates must have at least one year remaining on their visa; no sponsorship available.
The predicted salary is between 22700 - 30500 £ per year.
When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making.
What you will be doing:
- Take accountability for your own performance against set objectives
- Validating all claims for indemnity and fraud
- Providing proactive and correct assessment of liability
- Accurate quantum assessment of claims presented using the relevant tools available to assist
- Application of accurate reserves in line with company guidelines
- Assisting with coaching and mentoring of less experienced handlers
- Adherence to best practice and key strategies
- Effective file and portfolio management
- Any other Ad hoc task as the needs of the business dictate
What we’re looking for:
- Ability to work in a culture of openness, trust and respect
- Strong organisation skills with the ability to prioritise tasks
- Ability to fact find and analyse information to result in accurate decision making
- Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal
- Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You will receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer?
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Enhanced paternity pay and 16 weeks full maternity pay.
- Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year, Unlimited access to a telephone councillor 24/7, Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
- Network of internal qualified mental health first aiders are available to provide support to colleagues.
- A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
- Ability to access your earnings before payday via Dayforce Wallet.
- Company pension scheme
- Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
- Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
- Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
- Long Service Award paid on 5,10- and 15-years’ service
- A reward and recognition hub to celebrate and reward colleagues and peers.
- Consistent and engaging company events including company awards, competitions and charity fundraisers.
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.
At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements.
Third Party Personal Injury Handler employer: The Granite Group
Contact Detail:
The Granite Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Third Party Personal Injury Handler
✨Tip Number 1
Familiarise yourself with the civil procedure rules, especially regarding offers and acceptances. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the legal framework surrounding personal injury claims.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've effectively managed a portfolio of claims in the past. Be ready to discuss specific cases where your decision-making led to positive outcomes.
✨Tip Number 3
Highlight any experience you have in coaching or mentoring others. Since the role involves providing support to less experienced handlers, demonstrating your ability to guide and develop team members can set you apart.
✨Tip Number 4
Research Acorn Insurance's values and culture. Being able to articulate why you want to work for a company that prioritises diversity and employee wellbeing will resonate well during the interview process.
We think you need these skills to ace Third Party Personal Injury Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling personal injury claims, especially outside of the Low Value Personal Injury Claims Portal. Use specific examples to demonstrate your skills in assessing liability and managing claims.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the responsibilities, such as validating claims and providing technical support to less experienced handlers. Show how your background aligns with their needs.
Highlight Relevant Skills: Emphasise your organisational skills and ability to prioritise tasks effectively. Discuss your experience with fact-finding and decision-making in claims handling, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the insurance industry.
How to prepare for a job interview at The Granite Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Third Party Personal Injury Handler. Familiarise yourself with the types of claims you'll be managing, such as motor claims and out of jurisdiction claims. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Be prepared to discuss your previous experience handling injury claims, especially outside of the Low Value Personal Injury Claims Portal. Highlight specific cases where you successfully assessed liability or managed claims from infancy to settlement, as this will show your capability in the role.
✨Demonstrate Decision-Making Skills
Since the role involves making commercial decisions to minimise indemnity spend, be ready to provide examples of how you've made effective decisions in past roles. Discuss your analytical skills and how you fact-find to arrive at accurate conclusions, which is crucial for this position.
✨Emphasise Teamwork and Mentoring
The job requires providing support to less experienced claims handlers. Share any experiences you have in coaching or mentoring others, as well as how you contribute to a positive team culture. This will show that you're not only a capable handler but also a team player who values collaboration.
