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For Companies At a Glance
- Tasks: Manage customer accounts, ensuring satisfaction and exploring growth opportunities.
- Company: Join a leading freight forwarder in Manchester, known for its commitment to quality service.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be the key point of contact for clients, making a real impact on their success.
- Qualifications: Strong communication skills and a proactive approach to problem-solving are essential.
- Other info: Work closely with sales and operations teams to deliver exceptional service.
The predicted salary is between 36000 - 60000 £ per year.
Location Manchester About the Role Managing an assigned portfolio of customers, you will be tasked with looking after all commercial requirements of our existing customers. This will include rate updates, problem solving, and market insight to ensure ongoing alignment with customers goals and expectations, whilst also looking for all additional opportunities to grow the relationship. Reporting to the UK Commercial Director, the Account Manager will communicate and collaborate with colleagues in operations and sales, to ensure the customer gets a high-quality service through a single point of contact. Responsibilities Managing existing accounts to ensure full client satisfaction and the nurturing of new opportunities from these relationships. Pro actively up-sell to generate additional revenue. Regular liaison with the sales representatives and operations team in order to deliver customer satisfaction. Problem solving. Closing business opportunities either by tele-sales or face to face meetings. Managing your own time to ensure that it is spent efficiently and effectively to ensure that sales are achieved in a timely manner. Maintaining up to date customer records Freight quotations and follow ups. All duties to be undertaken with reference to Authorised Economic Operator (AEO) procedures and work instructions.
Key Account Manager, Manchester, Freight Forwarder employer: Corrigan Bentley
Contact Detail:
Corrigan Bentley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager, Manchester, Freight Forwarder
✨Tip Number 1
Familiarize yourself with the freight forwarding industry and current market trends. This knowledge will help you engage in meaningful conversations with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your problem-solving skills and ability to upsell, as these are crucial for the Key Account Manager role.
✨Tip Number 4
Showcase your time management skills by discussing how you prioritize tasks and manage multiple accounts effectively. This will demonstrate your ability to handle the responsibilities outlined in the job description.
We think you need these skills to ace Key Account Manager, Manchester, Freight Forwarder
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Key Account Manager position. Understand the responsibilities and expectations, especially regarding customer management and problem-solving.
Tailor Your CV: Customize your CV to highlight relevant experience in account management, sales, and customer service. Emphasize any previous roles where you successfully managed client relationships or generated additional revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the freight forwarding industry and your ability to meet customer needs. Mention specific examples of how you've nurtured client relationships and solved problems in past roles.
Highlight Problem-Solving Skills: In your application, provide examples of how you've effectively resolved issues for clients in the past. This will demonstrate your capability to handle challenges and maintain high customer satisfaction.
How to prepare for a job interview at Corrigan Bentley
✨Know Your Customers
Before the interview, research the company's existing customer base and understand their needs. Be prepared to discuss how you can enhance customer satisfaction and identify new opportunities for growth.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you successfully resolved issues for clients. Highlight your ability to think on your feet and provide solutions that align with customer goals.
✨Showcase Your Communication Skills
As a Key Account Manager, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you would collaborate with sales and operations teams.
✨Highlight Your Time Management Abilities
Be ready to explain how you prioritize tasks and manage your time effectively. Share specific strategies you use to ensure that you meet deadlines and achieve sales targets.
