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- Tasks: Lead the deployment of our digital care template while engaging with teams across the UK.
- Company: Join Voyage Care, a leader in providing exceptional care services.
- Benefits: Enjoy hybrid working, professional growth, and perks like Wagestream and 25 days annual leave.
- Why this job: Make a real impact in digital transformation and enhance customer experiences in a rewarding sector.
- Qualifications: Must have a full UK driving license and experience with multiple stakeholders; MS Office skills required.
- Other info: This is an 18-month fixed-term contract with travel across the UK, including overnight stays.
The predicted salary is between 36000 - 60000 £ per year.
*This role requires nationwide travel therefore a full UK driving license is essential Fixed Term Contract for 18 Months Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed term contract for 18 Months – this role is hybrid but with travel across the UK including overnight stays three to four times a week. Responsibilities of the role: Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process. Data Management: Manage and prepare data for successful implementations. Training & Support: Train and coach staff on new processes and systems. Project Management: Work according to implementation and project plans, ensuring tasks and deadlines are met. Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues. Collaboration & Communication: Participate in weekly implementation meetings, identify training needs, and address local challenges. Travel & Adaptability: Travel across the UK with some overnight stays and adapt to various demands. What we’re looking for: Essential: Full UK Driving Licence Experience working with multiple stakeholders Proficient in MS Office applications (Excel, Word, etc.) Self-directed with excellent communication and relationship-building skills Flexible with travel and working hours Desirable: Agile Project Management Foundation Certification Relevant degree or equivalent work experience Knowledge of the social care sector and project management best practices Experience in large-scale digital project implementation Benefits of joining the Voyage Care family: In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including: Hybrid working A supportive and dynamic team environment Opportunities for professional growth and development Wagestream DoctorLine – free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation. Eye care vouchers Refer a friend scheme Competitive salary 25 days annual leave plus bank holidays and an additional day for your birthday Blue Light Card – Retail discount benefit scheme V-Assure, a free 24 hour, confidential and independent help line Life assurance Pension Ready to make a significant impact and drive digital transformation? Apply today and be a part of our journey to enhance the quality of care we provide! JBRP1_UKTJ
Voyage Care Ltd | Implementation Service Lead employer: Voyage Care Ltd
Contact Detail:
Voyage Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voyage Care Ltd | Implementation Service Lead
✨Tip Number 1
Familiarize yourself with the Voyage Digital Care Nourish template and its features. Understanding the product inside and out will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the social care sector and those who have experience with digital project implementations. Engaging with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management and how you've successfully navigated challenges in previous roles. Highlighting specific examples will showcase your ability to handle the responsibilities of this position.
✨Tip Number 4
Since travel is a key aspect of this role, be ready to talk about your flexibility and past experiences with travel for work. Emphasizing your adaptability will show that you're well-suited for the demands of the job.
We think you need these skills to ace Voyage Care Ltd | Implementation Service Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Implementation Service Lead position. Make sure you understand the responsibilities and requirements, especially the need for a full UK driving license and experience with multiple stakeholders.
Tailor Your CV: Customize your CV to highlight relevant experience in digital transformation, project management, and customer engagement. Emphasize your proficiency in MS Office applications and any experience you have in the social care sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for driving digital transformation and your ability to manage stakeholder relationships. Mention specific examples from your past experiences that demonstrate your skills in training, support, and project management.
Highlight Flexibility and Adaptability: In your application, make sure to emphasize your flexibility regarding travel and working hours. Discuss any previous roles where you successfully adapted to changing demands or worked in a hybrid environment.
How to prepare for a job interview at Voyage Care Ltd
✨Show Your Passion for Digital Transformation
Make sure to express your enthusiasm for driving digital change during the interview. Share specific examples of how you've successfully implemented technology solutions in previous roles, and how you believe these can enhance customer experiences.
✨Demonstrate Your Stakeholder Management Skills
Since this role involves working with multiple stakeholders, be prepared to discuss your experience in managing relationships. Highlight instances where you effectively communicated with different teams and ensured a smooth implementation process.
✨Prepare for Questions on Data Management
Given the importance of data management in this role, brush up on your knowledge of data preparation and analysis. Be ready to discuss how you've handled data in past projects and any tools or methods you used to ensure successful implementations.
✨Emphasize Your Flexibility and Adaptability
Travel is a key aspect of this position, so it's crucial to convey your willingness to adapt to various demands. Share examples of how you've successfully managed travel and overnight stays in previous roles, and how you maintain productivity while on the road.
