Waiter/ess

Waiter/ess

Full-Time No home office possible
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At a Glance

  • Tasks: Deliver exceptional service and engage with guests for a memorable dining experience.
  • Company: Join Marcus, a Michelin-starred restaurant known for its fine food and friendly team.
  • Benefits: Enjoy competitive pay, free meals, retail discounts, and mental health support.
  • Why this job: Be part of an award-winning team and develop your career in a prestigious environment.
  • Qualifications: Previous restaurant experience preferred; must be outgoing and able to work in a fast-paced setting.
  • Other info: Flexible hours available; must be willing to work evenings and weekends.

Michelin-starred restaurant Marcus is looking for a Waiter/ess who wants to be part of our award-winning team. As one of London’s most acclaimed restaurants, Marcus delivers Michelin-starred cooking in a relaxed and contemporary space. We are passionate about supporting and employing the next generation of talent and are led by an ambassador for British cooking, Marcus Wareing.

We are a small and friendly team who thrive on a passion for fine food and wine and exceptional customer service. We know that our restaurant is defined by our people, so we are dedicated to investing in your long-term career development and success, equipping you with all the tools to progress professionally.

We are looking for someone to join our front of house team, on a flexible hourly paid basis supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guests’ needs are anticipated.

What you’ll be doing in the role:

  • Deliver an exceptional service to ensure guests have a memorable experience
  • Engage with guests to ensure they are exceptionally looked after and their needs are anticipated
  • To have a thorough knowledge of all menu offerings and be able to deliver and provide the guest with that information
  • Work effectively and flexibly with other team members, contributing to the overall success of the restaurant team
  • Present and serve Cheese from our trolley
  • Look after guests on our Chefs Table and private room to ensure they have a special experience

What we’re looking for:

  • Previous restaurant experience in London preferred
  • Good command of English
  • Ability to work fast and in a busy environment
  • Outgoing personality with a passion to deliver
  • Enthusiastic, quick thinking with a can-do attitude
  • Must be available to work evenings and weekends

What we offer:

  • Competitive salary package
  • Regular days off
  • Free staff meals while on duty
  • Retail discounts on hundreds of famous brands
  • Confidential helpline access for financial, legal advice and mental health
  • Employee discount for restaurant bookings
  • Recommend a friend cash reward

If you think that this Waiter/ess role is for you, we look forward to hearing from you!

Waiter/ess employer: Marcus Wareing Restaurants

At Marcus, a Michelin-starred restaurant in London, we pride ourselves on being an exceptional employer that values our team as the heart of our success. With a commitment to professional growth, we offer competitive salaries, free staff meals, and a supportive work culture that fosters talent development in a vibrant and dynamic environment. Join us to be part of a passionate team dedicated to delivering unforgettable dining experiences while enjoying unique benefits and opportunities for advancement.
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Contact Detail:

Marcus Wareing Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/ess

✨Tip Number 1

Familiarise yourself with the restaurant's menu and wine list before your interview. Being able to discuss specific dishes and demonstrate your knowledge of fine dining will show your enthusiasm and readiness for the role.

✨Tip Number 2

Network within the hospitality industry, especially in London. Attend events or join online groups where you can connect with current or former staff from Michelin-starred restaurants. This could provide valuable insights and potentially a referral.

✨Tip Number 3

Prepare to showcase your customer service skills during the interview. Think of examples from your previous experience where you went above and beyond for guests, as this is crucial in a high-end dining environment.

✨Tip Number 4

Demonstrate your passion for food and wine by discussing your favourite dining experiences or culinary trends. This will help convey your genuine interest in the role and align with the restaurant's commitment to exceptional service.

We think you need these skills to ace Waiter/ess

Exceptional Customer Service
Strong Communication Skills
Knowledge of Food and Wine
Ability to Work in a Fast-Paced Environment
Teamwork and Collaboration
Attention to Detail
Outgoing Personality
Problem-Solving Skills
Flexibility and Adaptability
Time Management
Multitasking Abilities
Positive Attitude
Ability to Anticipate Guest Needs
Experience in Fine Dining

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the Michelin-starred restaurant Marcus is looking for in a Waiter/ess. Highlight your relevant experience and skills that align with their requirements.

Tailor Your CV: Make sure your CV reflects your previous restaurant experience, especially in busy environments. Emphasise your customer service skills and any specific knowledge of fine food and wine.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your enthusiasm for working at a Michelin-starred restaurant. Mention why you admire Marcus Wareing and how you can contribute to the team.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Marcus Wareing Restaurants

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu, including all dishes and ingredients. Being able to confidently discuss the offerings will impress your interviewers and show your commitment to providing exceptional service.

✨Showcase Your Customer Service Skills

Prepare examples from your previous experience where you went above and beyond for customers. Highlighting your ability to anticipate guests' needs and create memorable experiences will resonate well with the interviewers.

✨Demonstrate Teamwork

Since the role involves working closely with others, be ready to discuss how you collaborate with team members in a busy environment. Share specific instances where your teamwork contributed to a successful service.

✨Exude Enthusiasm and Passion

Your outgoing personality is key for this role. During the interview, let your passion for fine food and wine shine through. A positive attitude and eagerness to learn will make you stand out as a candidate.

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