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- Tasks: Sell tickets and provide top-notch customer service at events.
- Company: Join Oak View Group, a leader in live event venue management.
- Benefits: Enjoy a $17 hourly wage, 401(k) savings plan, and flexible hours.
- Why this job: Be part of exciting events while gaining valuable customer service experience.
- Qualifications: No prior experience needed; just bring strong communication skills and attention to detail.
- Other info: This is an evergreen role with ongoing applications; no deadline!
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket Sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales, will call functions, and customer inquiries while providing a high-level of customer service.
This role will pay an hourly wage of $17.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching.
Responsibilities:
- Selling Event Tickets to Patrons.
- Working Customer Service Windows.
- Working Will Call Windows.
- Answering phone inquiries.
- Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games.
- Reconcile daily sales.
- Display outstanding customer service to all patrons.
- Provide accurate Chartway Arena and ODU Athletic information to patrons.
- Other duties and responsibilities assigned.
Qualifications:
- Cash Handling Experience.
- Prior sales and customer service experience preferred but not necessary.
- Strong communication skills.
- Basic computer knowledge.
- Attention to detail.
- Ability to work a flexible schedule including evenings and weekends.
- Must show ability to be on time.
- Ability to work independently and under pressure.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve.
Equal Opportunity Employer: Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis.
Ticket Seller|Part-time| Chartway Arena @ Old Dominion University employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticket Seller|Part-time| Chartway Arena @ Old Dominion University
✨Tip Number 1
Familiarise yourself with the events happening at Chartway Arena and ODU. Knowing the schedule and types of events can help you engage in conversations with potential employers, showing your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by volunteering or taking part-time roles in similar environments. This experience will not only boost your confidence but also provide you with real-life examples to discuss during any interviews.
✨Tip Number 3
Network with current or former employees of Oak View Group or similar venues. They can provide valuable insights into the company culture and what they look for in candidates, which can give you an edge in your application.
✨Tip Number 4
Be prepared to demonstrate your cash handling and computer skills during any assessments or interviews. Practising these skills beforehand can help you feel more confident and ready to impress.
We think you need these skills to ace Ticket Seller|Part-time| Chartway Arena @ Old Dominion University
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Ticket Seller position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, cash handling skills, and any relevant sales experience. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Ticket Seller position at Chartway Arena. Be sure to convey your passion for live events and customer service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Oak View Group
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer.
✨Familiarise Yourself with the Venue
Do some research on Chartway Arena and ODU Athletic events. Knowing the types of events held there and being able to discuss them can show your genuine interest in the position and the organisation.
✨Practice Cash Handling Scenarios
As cash handling is a key part of the job, consider practising how you would handle various transactions. Be ready to explain your experience with cash and credit card processing during the interview.
✨Demonstrate Flexibility and Reliability
This role requires a flexible schedule, so be sure to highlight your availability and willingness to work evenings and weekends. Mention any previous experiences where you successfully managed a busy schedule.
