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- Tasks: Provide admin support, customer service, and manage data for our Barnsley team.
- Company: Join a leading not-for-profit organisation supporting independent living for people with disabilities.
- Benefits: Enjoy flexible hours, 23 days annual leave, and free car parking.
- Why this job: Make a real impact while gaining valuable experience in a supportive environment.
- Qualifications: GCSE Grade 'C' in English and Maths; customer service experience preferred.
- Other info: Guaranteed interview for disabled candidates meeting the job criteria.
The predicted salary is between 18400 - 25800 £ per year.
We are currently looking for someone to provide administrative support to our Barnsley team. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: Barnsley, S75 2BL
Salary: The full-time equivalent is £23,088 per annum, the pro rata is £9,984 per annum
Hours: 16 hours per week.
Working days & times: Monday and Tuesday, 8:30am to 5:00pm
Closing date: Friday 10th January 2025
Interview date: TBC. Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted; you will be contacted by email (please check your junk/spam folders for our emails).
The Role - Your main duties will include:
- Providing a professional customer service experience to all callers on behalf of the Barnsley team.
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
- Managing an internal database, including the uploading of new referrals and other relevant documentation.
- Producing accurate statistics and reports.
- Receiving and recording all incoming/outgoing mail.
- Monitoring and replenishing office stationery stocks.
Skills, Experience and Qualifications - We are looking for someone with the following attributes:
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard.
- Experience in a customer service environment.
- Experience of minute taking.
- GCSE Grade 'C' or equivalent in English and Maths.
Perks: Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave initially, pro rata (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Free car parking facilities.
We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
Clerical Officer employer: Flux Power
Contact Detail:
Flux Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of clerical support, such as minute taking and managing databases, will help you demonstrate your readiness for the role during the interview.
✨Tip Number 2
Brush up on your customer service skills, as providing a professional experience to callers is crucial. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues.
✨Tip Number 3
Since the role requires proficiency in Microsoft Office, consider doing a quick refresher on Excel and Word functionalities. Being able to showcase your skills in these applications can set you apart from other candidates.
✨Tip Number 4
Prepare for potential interview questions by thinking about how you manage your workload and work both independently and as part of a team. Having clear examples ready will help you convey your suitability for the position effectively.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Clerical Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative or clerical experience you have, particularly in customer service environments. Mention specific tasks you've handled that relate to the duties listed in the job description.
Showcase Your Skills: Make sure to demonstrate your proficiency in Microsoft Office and your ability to manage data records effectively. Provide examples of how you've used these skills in past roles to support your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're passionate about working for a not-for-profit organisation. Mention your commitment to providing excellent customer service and supporting individuals with disabilities.
How to prepare for a job interview at Flux Power
✨Know Your Role
Familiarise yourself with the job description and responsibilities of a Clerical Officer. Understand the key tasks such as providing customer service, clerical support, and managing databases. This will help you tailor your answers to demonstrate how your skills align with the role.
✨Showcase Your Skills
Highlight your proficiency in Microsoft Office, especially Word, Excel, and Outlook. Be prepared to discuss specific examples of how you've used these tools in previous roles, particularly in data management and producing business correspondence.
✨Demonstrate Customer Service Experience
Since the role involves providing a professional customer service experience, think of examples from your past work where you successfully handled customer inquiries or resolved issues. This will show your ability to communicate effectively and maintain a positive attitude.
✨Prepare for Flexibility and Teamwork
Be ready to discuss how you manage your workload and work both independently and as part of a team. Share experiences that illustrate your ability to meet deadlines and adapt to changing priorities, which are crucial for this position.
