Senior Manager, MarTech (24 month FTC)

Social network you want to login/join with:

Senior Manager, MarTech (24 month FTC), United Kingdom

col-narrow-left

Client:

Location:

Job Category:

Other

–

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

28.04.2025

Expiry Date:

12.06.2025

col-wide

Job Description:

Senior Manager, Martech – Luxury Retail Brand

Location: New Bond Street (2 days in-office) | Salary: Up to £80,000 | Benefits: 25 days holiday + AXA medical + pension

A global luxury lifestyle brand is making major investments in customer experience, data, and technology. They are looking for a Senior Manager, Martech to join their team at a pivotal point in their transformation.

Role Overview:

This standalone position spans four core insight and customer experience functions, providing a broad scope to collaborate with CRM, Planning, Customer Insights, and Data Strategy teams. You will be the primary contact for Martech, leading strategic projects related to infrastructure, data management, segmentation, and campaign enablement.

Key Projects:

• Supporting a major CDP migration to Zeta (from Salesforce) — mapping, testing, validating, and improving customer data
• Implementing a new clientelling platform to facilitate personalized, VIP customer experiences
• Evaluating and evolving the Martech stack — tools, workflows, integrations
• Defining and monitoring KPIs for data quality, campaign success, and governance
• Supporting CRM campaign migration and activation via the new CDP (which will also serve as an ESP)
• Collaborating closely with senior stakeholders across marketing, technology, and data teams

Candidate Profile:

• 4-5+ years of Martech experience, preferably in retail or a consumer-facing environment
• Proven experience in CRM and Martech migrations (tools, platforms, data flows, testing, UAT, etc.)
• Strong stakeholder engagement skills — working with marketing leads, technical teams, and executive stakeholders
• Hands-on project management experience — planning and executing projects with clear mapping of processes
• Experience with various Martech tools — CRM experience essential, other tools a plus
• Exposure to clientelling platforms or luxury/high-spend customer journeys is advantageous

#J-18808-Ljbffr