Parking Enforcement Operations Manager (11 months fixed term)

Parking Enforcement Operations Manager (11 months fixed term)

Join to apply for the Parking Enforcement Operations Manager (11 months fixed term) role at Barnet Council

About the Parking Service

The Parking Service manages civil parking enforcement on street, and in Council owned car parks. This includes:

• issuing Penalty Charge Notices, CCTV enforcement of bus lanes and other moving traffic contraventions
• considering challenges and appeals made in respect of Penalty Charge Notices and administering debt recovery in relation to Penalty Charge Notices
• the processing and issuing parking permits and parking vouchers, processing and issuing parking suspensions, processing and issuing paid parking sessions
• investigating and removing abandoned vehicles and removing or relocating vehicles parked in contravention

These services are provided directly or through contracts with specialist service providers, which are currently being reprocured. We aim to provide a high-quality service to keep traffic moving, ensure fairness, and contribute to the council\’s environmental aims.

About The Role

The Parking Enforcement Operations Manager will manage and coordinate the enforcement aspects of the Parking Service, including taking the lead role in all enforcement operational matters, leading on the day-to-day, and contract management of the parking enforcement contract(s). They will have responsibility for management of the parking budgets and will work closely with the Customer Service and Process Manager to support the Head of Parking and Parking Enforcement in managing the full parking service. They will have line management responsibility for two Contract Performance Officers and the Parking Finance Officer.

We are seeking to recruit to this role on a fixed-term basis for 11 months owing to arrangements relating to cover of parental leave.

Please click here to download the Job description for this role.

About You

• Significant experience in Civil Parking Enforcement
• A proven track record of contract management
• Ability to act as budget holder and monitor expenditure/income against budgets and report outcomes regularly to management
• Accountable – I accept responsibility for my actions and decisions, and demonstrate commitment to ensuring these align with what is best for Barnet

What We Offer

• 31 days annual leave, plus public and bank holidays
• Access to the Local Government Pension Scheme, which provides a guaranteed income in retirement and security for dependents
• Work-life balance options including hybrid working, flexitime, job share, home working, part-time
• A range of lifestyle discounts from major retailers, supermarkets, energy suppliers, and more
• Payroll benefits including cycle to work, eye care vouchers, travel, and gym memberships
• Excellent training and development opportunities
• Employee well-being training programs including confidential employee assistance

How To Apply

Read the job description and person specification before clicking ‘Apply’ to start the online application. For further information, contact Phineas Skipper, Head of Parking & Parking Enforcement at .

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff and volunteers are expected to share this commitment. We operate stringent safer recruitment procedures.

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