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MPJ Recruitment Ltd

Customer Service Claims Handler

Diss Full-Time 21000 - 26000 £ / year (est.) No home office possible

Overview

Customer Service Claims Handler — Full time / Permanent. Monday-Friday (office based). Diss, Norfolk. £25,000.

Responsibilities

Dealing with all aspects of new claims, from inception to hire provision, including initial correspondence to interested parties.
Selling company services to our clients and any associated parties.
Communicating with your client’s, the responsible party, their insurers, solicitors, and various other parties involved in the process.
Utilising our case management system to follow up on any outstanding issues, such as witness reports/third party details.
Arranging delivery of credit hire vehicles from our extensive fleet, ensuring the client has the correct vehicle to suit their needs and that is delivered at a safe and convenient place and time.
You will be required to be flexible and support other teams subject to the business needs.
To provide a general administrative service to your management team. To establish working relationships with your fellow team members and referrers alike.

Requirements

12+ months experience working in a similar customer service claims handler role.
Telephony based experience.
Willingness to work Monday-Friday, office based in Diss, Norfolk.

Benefits

Enhanced pension
Performance related bonus
Flexible benefits
Overtime available
Excellent progression opportunities
Free parking
Voluntary benefits schemes
29 days holiday
Fully paid training

Please click APPLY if you are interested, we will be in touch immediately!

Job Types: Full-time, Permanent

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Customer Service Claims Handler employer: MPJ Recruitment Ltd

Join a dynamic and supportive team in Diss, Norfolk, where your role as a Customer Service Claims Handler will be pivotal in delivering exceptional service to our clients. With a strong focus on employee growth, we offer excellent progression opportunities, enhanced pension schemes, and a range of flexible benefits, all within a collaborative work culture that values your contributions. Experience the satisfaction of being part of a leading UK business that prioritises your development and well-being.