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- Tasks: Be the go-to person for all inquiries and support within the department.
- Company: Join a dynamic team dedicated to providing top-notch services.
- Benefits: Gain valuable experience while working in a supportive environment.
- Why this job: Perfect for those who love organization and helping others succeed.
- Qualifications: No prior experience needed, just a passion for customer service and data management.
- Other info: Flexible hours available, ideal for students balancing studies and work.
The predicted salary is between 24000 - 36000 £ per year.
DUTIES AND RESPONSIBILITIES 1) To be the point of contact for internal and external range of contacts of the Department in relation to matters pertaining to services provided by the Department. This will include dealing with visitors, telephone enquiries and the taking and passing of messages as appropriate, dealing with email enquiries and identifying and responding to customer queries/needs in accordance with Customer Service and departmental standards. 2) To be responsible for the collation, input and retention of accurate data and information into electronic and manual Departmental Systems. To include data retrieval, extraction and presentation to senior colleagues for reports and other purposes. 3) To be responsible for development of accurate local databases/spread sheets/systems under direction of the manager and to run routine standard/ template reports from systems and data bases, meeting deadlines set by managers and colleagues 4) To undertake reception cover as and when required, signposting customers, the public and other agency colleagues where appropriate providing an effective and efficient service. 5) To maintain a strong network with other Departmental and wider contacts, providing advice on the service and support as appropriate within the scope of the role. 6) To ensure that all relevant current information relating to the service is distributed efficiently and professionally to internal and external contacts.
Business Support Assistant Cam RQ1425204 WR employer: PP Associates
Contact Detail:
PP Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant Cam RQ1425204 WR
✨Tip Number 1
Familiarize yourself with the specific services provided by the department. Understanding the nuances of what they offer will help you communicate effectively with both internal and external contacts, showcasing your knowledge during any interactions.
✨Tip Number 2
Brush up on your data management skills. Since you'll be responsible for collating and maintaining accurate data, being proficient in using databases and spreadsheets will set you apart from other candidates.
✨Tip Number 3
Practice your customer service skills. As a point of contact for various inquiries, demonstrating a friendly and professional demeanor will be crucial in providing an effective service to visitors and colleagues alike.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights into the department's culture and expectations can give you a significant advantage and help you tailor your approach when applying.
We think you need these skills to ace Business Support Assistant Cam RQ1425204 WR
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities. Tailor your application to highlight your relevant experience in customer service, data management, and communication.
Highlight Relevant Skills: Emphasize skills that align with the duties listed, such as data entry, report generation, and customer interaction. Use specific examples from your past experiences to demonstrate these skills.
Professional Communication: Since the role involves dealing with various contacts, ensure your application reflects strong communication skills. Use a professional tone in your cover letter and CV, and be clear and concise.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for this position.
How to prepare for a job interview at PP Associates
✨Know Your Role
Make sure you understand the key responsibilities of a Business Support Assistant. Familiarize yourself with tasks like handling inquiries, data management, and providing customer service. This will help you demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since the role involves being a point of contact for various stakeholders, be prepared to discuss your communication style. Share examples of how you've effectively managed inquiries or resolved issues in previous roles.
✨Highlight Your Organizational Abilities
The job requires accurate data management and report generation. Be ready to talk about your experience with databases, spreadsheets, and any tools you've used to keep information organized and accessible.
✨Demonstrate Customer Service Orientation
Customer service is a crucial part of this role. Prepare to discuss how you've handled customer queries in the past and how you ensure a positive experience for both internal and external contacts.
