Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support global trading platforms and ensure smooth transaction flow.
- Company: Join Squarepoint, a leading global investment management firm focused on innovative trading strategies.
- Benefits: Enjoy a dynamic work environment with opportunities for remote work and professional growth.
- Why this job: Be part of a tech-driven team that values collaboration and continuous improvement in trading operations.
- Qualifications: Hands-on experience in trade flow support and proficiency in Linux, Bash, and SQL required.
- Other info: Ideal for problem solvers who thrive in fast-paced environments and enjoy working with cutting-edge technology.
The predicted salary is between 36000 - 60000 £ per year.
Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology, and operations teams functionally around the world. Building on our quantitative research platform and process-driven approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy.
Role: Trade Flow Support - Trading Application Support
Team: Technology Operations
Location: London
Position Overview:
- Manage global trading platform readiness: pre-trading & post-trading
- Provide monitoring and support for end to end transaction flow across the trading platform
- Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
- Incident management: create and send reports following established process
- Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams
- Support scheduled changes: application deployments, network implementations and server maintenance
- Oversee automated processes, scheduled jobs and regular reports
- Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.
- Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams
Required Qualifications:
- Hands on trade flow support experience a must
- Proficient in Linux OS
- Proficiency with Bash and a scripting language such as Python or Perl required
- Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols
- Experience in SQL (PostgreSQL, MySQL, MS SQL)
- Familiarity with Kdb+ is a plus
- Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) – a plus
- Bachelor’s Degree in Computer Science, Engineering or related subject
- Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
- Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
- Self-motivated individual that takes initiatives and has an ownership & accountability mindset
- Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
- Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios
- Knowledge of ITIL is an advantage
Support Analyst-Trading Application Support employer: Squarepoint
Contact Detail:
Squarepoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Analyst-Trading Application Support
✨Tip Number 1
Familiarise yourself with the trading platform and its functionalities. Understanding how the end-to-end transaction flow works will help you engage more effectively during interviews and demonstrate your proactive approach to learning.
✨Tip Number 2
Network with professionals in the trading and technology operations field. Attend industry meetups or webinars to connect with people who work at Squarepoint or similar firms, as they can provide valuable insights and potentially refer you for the position.
✨Tip Number 3
Brush up on your technical skills, especially in Linux, Bash, and SQL. Consider working on small projects or contributing to open-source initiatives that involve these technologies to showcase your hands-on experience.
✨Tip Number 4
Prepare for scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully managed incidents or improved processes, as this will highlight your suitability for the role.
We think you need these skills to ace Support Analyst-Trading Application Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in trade flow support, Linux OS proficiency, and scripting languages like Python or Perl. Use keywords from the job description to ensure it aligns with what Squarepoint is looking for.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to work in a fast-paced environment, as well as your familiarity with tools like JIRA and SQL.
Showcase Technical Skills: Clearly outline your technical skills related to the position, such as your knowledge of FIX, TCP/IP, and any experience with Kdb+. Providing examples of how you've used these skills in previous roles can strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role in technology operations.
How to prepare for a job interview at Squarepoint
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with Linux, Bash, and any scripting languages like Python or Perl. Be prepared to discuss specific examples of how you've used these skills in previous roles, especially in trade flow support.
✨Demonstrate Problem-Solving Abilities
Since the role involves quickly identifying and resolving issues, be ready to share instances where you've successfully managed incidents or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Trading Protocols
Understanding FIX and native exchange protocols is crucial. Brush up on these topics before the interview and be prepared to discuss how you've interacted with trading platforms and the trading community in the past.
✨Communicate Effectively
Strong verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. Consider preparing a few questions to ask about the team dynamics and collaboration with brokers and exchanges.
