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- Tasks: Join our Personal Injury team as a Case Handler, resolving claims with precision and efficiency.
- Company: ERS is the UK's leading specialist motor insurer, dedicated to tailored insurance solutions.
- Benefits: Enjoy competitive salary, 25 days holiday, bonuses, and support for your professional development.
- Why this job: Make a real impact in a supportive environment that values empowerment and collaboration.
- Qualifications: Experience in a legal setting is a plus; strong interpersonal and organisational skills are essential.
- Other info: Opportunity for CILEX qualification support and a dynamic workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
ERS is the UK's leading specialist motor insurer with an A+ rating. We understand that for many, motor insurance is more than a necessity—it’s vital for their passion or livelihood. Standard insurance often doesn’t cut it. That’s why we partner exclusively with motor insurance brokers to tackle the toughest risks and create tailored products that meet their customers' unique needs.
Accelerate Your Career with Us! Join our vibrant Personal Injury team as a Case Handler! Be the driving force behind resolving claims with precision, fairness, and efficiency. Deliver exceptional service, investigate causation, and negotiate settlement. With access to expert technical training and a clear path to handling complex personal injury cases, your journey to professional growth starts here—are you ready?
Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We’re all about encouraging initiative and valuing each member's contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish.
Key responsibilities
- Adhere to Pre and Post Litigation Procedures: Ensure compliance with all relevant procedures throughout the life of a claim, aiming for effective and economical case conclusions.
- Claims Validation: Cross-check claims details to ensure they align with our records.
- Underwriting Scrutiny: Vigilantly identify and refer any questionable underwriting for further review.
- Establish Loss Circumstances: Clearly ascertain the circumstances surrounding any loss and conduct appropriate liability enquiries.
- Validate Accounts and Authorize Payments: Confirm the accuracy of accounts and fee notes before authorizing payments.
- Maintain Accurate Estimates: Keep precise estimates updated throughout the life of the claim, adjusting where necessary.
Skills and experience
- Legal Environment Experience: Experience working in a legal setting an advantage.
- Interpersonal Skills: Strong skills in building and maintaining relationships.
- Articulate and Numerate: Highly articulate with strong numerical abilities.
- Customer Service Focus: A commitment to delivering first-class customer service.
- Organizational Abilities: Highly organised with an innate ability to prioritise and deliver effectively.
Benefits
- Competitive Benchmarked Salary: Ensuring fair compensation aligned with industry standards.
- Generous Holiday Allowance: 25 days of holiday each year.
- Discretionary Bonus Scheme: Rewarding exceptional performance.
- Employee Assistance Programme: Providing support for personal and professional challenges.
- Annual Holiday Buy: Option to purchase up to 3 additional days of holiday.
- Salary Sacrifice Benefits: Tax-efficient ways to access additional benefits.
- Annual Benefits Reviews: Regular evaluations to ensure the best offerings.
- Professional Development: Support for your CILEX Qualification, we’re committed to your professional growth and will support you every step of the way.
If you’re looking for a role where you can make a real impact, apply today, and become part of a team that’s redefining the industry!
Personal Injury Handler employer: Explore Reasoning Systems, Inc
Contact Detail:
Explore Reasoning Systems, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Injury Handler
✨Tip Number 1
Familiarise yourself with the core values of ERS: Empowerment, Collaboration, Drive, and Inclusivity. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your work ethic and approach to teamwork.
✨Tip Number 2
Research common personal injury cases and the specific procedures involved in claims handling. Being knowledgeable about the industry will not only boost your confidence but also allow you to engage in meaningful discussions during interviews.
✨Tip Number 3
Network with professionals already working in the insurance and legal sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role of a Personal Injury Handler.
✨Tip Number 4
Prepare to discuss your customer service experiences in detail. Since the role emphasises delivering first-class service, think of specific examples where you went above and beyond for clients, showcasing your commitment to exceptional service.
We think you need these skills to ace Personal Injury Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Personal Injury Handler. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your legal environment experience, interpersonal skills, and customer service focus. Use bullet points to make it easy to read and ensure it reflects your organisational abilities.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s values. Highlight specific examples from your past experiences that demonstrate your ability to handle claims effectively and your commitment to exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the role of a Case Handler.
How to prepare for a job interview at Explore Reasoning Systems, Inc
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Personal Injury Handler. Familiarise yourself with claims validation, loss circumstances, and the importance of adhering to pre and post litigation procedures.
✨Showcase Your Interpersonal Skills
Since strong interpersonal skills are crucial for this role, prepare examples of how you've built and maintained relationships in previous positions. Highlight your customer service focus and ability to collaborate effectively.
✨Demonstrate Organisational Abilities
Be ready to discuss how you prioritise tasks and manage your workload. Provide specific examples of how you've kept accurate estimates and maintained organisation in a fast-paced environment.
✨Align with Company Values
Research the core values of the company—Empowerment, Collaboration, Drive, and Inclusivity. Prepare to discuss how you embody these values in your work and how you can contribute to a supportive team environment.
