At a Glance
- Tasks: Be the friendly face of our organisation, welcoming visitors and ensuring a tidy reception area.
- Company: Join Change Grow Live, where over 1400 volunteers make a real difference every year.
- Benefits: Gain valuable experience, receive training, and be part of a supportive community.
- Why this job: Make a positive impact while developing your skills in a respectful and inclusive environment.
- Qualifications: No special qualifications needed; just bring kindness and a passion for helping others.
- Other info: Must be 18+ and willing to undergo a basic DBS check.
Volunteers make an enormous contribution to our work at Change Grow Live. Last year over 1400 volunteers donated over a quarter of a million hours of their time to our organisation. Would you like to join our growing team of volunteers and make a real difference?
Responsibilities
- As a Reception Support Assistant Volunteer, you will be the first point of contact and ensure service users and other visitors receive a friendly and efficient service, and that all visits are dealt with promptly and courteously.
- You will contribute to the improvement and upkeep of client areas, ensuring that the reception area is welcoming and tidy.
- You will encourage service user feedback and the use of the suggestion box to all clients accessing the service, along with providing basic advice and information on the service offer.
We are incredibly grateful for all that volunteers do to support our service users. Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you’re kind, open-minded, and passionate about supporting people.
Everyone is welcome at Change Grow Live. As a volunteer, you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved.
Contact Information
If you have any questions regarding this opportunity, please contact: Philip Keightley | philip.keightley@cgl.org.uk | 07795391186
Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Reception Assistant Volunteer employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Assistant Volunteer
✨Tip Number 1
Make sure to research Change Grow Live and their mission. Understanding their values and the impact of their work will help you connect with the team and demonstrate your genuine interest during any conversations.
✨Tip Number 2
Network with current or past volunteers if possible. They can provide insights into the role and the organisation, and may even offer tips on how to stand out as a candidate.
✨Tip Number 3
Prepare to discuss your interpersonal skills and experiences in customer service. As a Reception Assistant Volunteer, showcasing your ability to communicate effectively and handle various situations will be crucial.
✨Tip Number 4
Be ready to express your passion for supporting others. Share any relevant experiences or motivations that drive you to volunteer, as this will resonate well with the values of Change Grow Live.
We think you need these skills to ace Reception Assistant Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Reception Assistant Volunteer. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement: Write a personal statement that reflects your passion for supporting others and your commitment to making a difference. Share any relevant experiences, even if they are informal, that demonstrate your kindness and open-mindedness.
Highlight Relevant Skills: Emphasise skills that are important for the role, such as communication, organisation, and customer service. Provide examples of how you've used these skills in past experiences, whether in volunteer work or other settings.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a front-facing role.
How to prepare for a job interview at Change Grow Live
✨Show Your Passion for Helping Others
Make sure to express your genuine interest in supporting service users. Share any relevant experiences or motivations that drive you to volunteer, as this will resonate well with the interviewers.
✨Demonstrate Good Communication Skills
As a Reception Assistant Volunteer, you'll be the first point of contact. Practice clear and friendly communication during the interview, and be prepared to discuss how you would handle various visitor interactions.
✨Highlight Your Teamwork Abilities
Volunteering often involves working closely with others. Be ready to provide examples of how you've successfully collaborated in a team setting, showcasing your ability to contribute positively to the organisation.
✨Prepare Questions About the Role
Show your enthusiasm by preparing thoughtful questions about the volunteering role and the organisation. This demonstrates your commitment and helps you understand how you can best contribute to their mission.