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- Tasks: Welcome guests and provide exceptional service in a vibrant restaurant setting.
- Company: Join a world-renowned steak restaurant, certified B Corp and top employer for over a decade.
- Benefits: Enjoy flexible hours, free meals, discounts, and extensive training opportunities.
- Why this job: Be part of a sustainable team making a social impact while developing your skills.
- Qualifications: No prior experience needed, just a passion for hospitality and great communication skills.
- Other info: Work in a supportive environment that values diversity and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Location: Brunswick St, Liverpool L2 0PQ, UK
We are looking for a 'people person' with outstanding guest experience skills. Someone who can provide a world class welcome to our guests, by demonstrating fantastic knowledge of our amazing restaurant and city. You will be an organisational whizz with faultless communication and telephone skills. You will be eager to learn and showcase our delicious food, drink and hospitality. We will provide in depth training and support from our remarkable team.
Work somewhere awesome:
Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked as one of the top 100 Best Companies to work for over 10 years. This is alongside being rated as one of the most sustainable restaurant groups in the country and raising over £1 million for Action Against Hunger, as well as supporting several charities closer to home.
Benefits Include:
- Refer a friend bonus from day 1
- Tronc paid for every hour you work, breaks and holidays
- Use of Wagestream to instantly access the wages you’ve earned
- Discounted health and fitness benefits
- Additional paid maternity and paternity leave to help you care for new additions to your family
- Income protection insurance for critical illness and death benefit
- Free meals when you’re at work, 50% off food in our restaurants for you and your loved ones
- An optional paid day each year to use for volunteering
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days’ holiday that include service charge
- A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
- Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme, run in partnership with the Watershed Management School
- Access to counselling, remote GP/physio services, legal advice and more
We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.
Reservationist - Liverpool, United Kingdom employer: Hawksmoor
Contact Detail:
Hawksmoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservationist - Liverpool, United Kingdom
✨Tip Number 1
Familiarise yourself with the restaurant's menu and the local area. Being able to discuss the dishes and recommend local attractions will show your enthusiasm and knowledge during the interview.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when interacting with guests and answering their queries.
✨Tip Number 3
Research the company’s values and recent achievements, such as their B Corp certification and charitable efforts. This will allow you to align your answers with their mission and demonstrate your genuine interest.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Reservationist, giving you an edge in your application.
We think you need these skills to ace Reservationist - Liverpool, United Kingdom
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the restaurant is looking for in a Reservationist. Highlight the key skills such as guest experience, communication, and organisational abilities in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles in hospitality or customer service, and showcase your ability to provide excellent guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work there, your passion for hospitality, and how your skills align with their values and mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Hawksmoor
✨Show Your People Skills
As a Reservationist, your ability to connect with guests is crucial. Be prepared to share examples of how you've provided excellent customer service in the past, and demonstrate your enthusiasm for creating a welcoming atmosphere.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special offerings. Being able to discuss dishes confidently will impress your interviewers and show that you're eager to learn about the food and drink you'll be promoting.
✨Demonstrate Organisational Skills
Highlight your organisational abilities during the interview. Discuss how you manage multiple tasks, such as handling reservations and communicating with guests, to ensure a smooth operation. This will showcase your suitability for the role.
✨Express Your Willingness to Learn
The company values training and development, so express your eagerness to learn and grow within the role. Mention any relevant skills or experiences that demonstrate your commitment to personal and professional development.
