Quality Assurance Business Partner

Location: Based in York – covering services in North of England and Scotland

Salary: Up to £44,446.56 DOE + £4,700 car allowance

Hours: 35 hours per week (Monday to Friday)

Contract: Permanent, full-time

Travel: Required, including occasional overnight stays

Are you an experienced Registered Manager in adult social care with a background in Acquired Brain Injury (ABI) support? Are you ready to step away from day-to-day operations and drive quality improvement across multiple services?

This role offers an exciting opportunity to use your expertise to lead on service quality and outcomes across a regional portfolio of care homes and services. You\’ll work closely with operational teams, focusing on standards, compliance, and continuous improvement.

Key Responsibilities:

• Conduct service reviews and audits across designated services
• Monitor and evaluate quality standards, identifying risks and areas for improvement
• Collaborate with service managers and regional teams to develop quality action plans
• Provide coaching and practical guidance to managers on improving care delivery
• Analyse data and incidents to generate learning and promote best practice
• Lead the use of Quality Improvement Plans and ensure alignment with governance frameworks
• Champion service user involvement in shaping care quality and service outcomes

Requirements:

• NVQ Level 5 in Health & Social Care or equivalent qualification
• Experience as a Registered Manager within adult social care
• In-depth knowledge of CQC or other UK care regulatory frameworks
• Strong analytical and problem-solving skills
• Experience working in or supporting services with ABI care needs
• Full driving licence or with the ability to meet the travelling requirements of the post via public transport.
• Willingness to occasionally stay overnight during service visits

Benefits:

• Competitive salary up to £44,446.56 per annum (DOE)
• £4,700 annual car allowance
• Mileage reimbursed at 25p per mile
• All travel expenses covered during service visits
• 33 days annual leave (including bank holidays)
• Option to buy or sell up to 5 days of annual leave
• Laptop and mobile phone provided
• Health Cash Plan (from June 2025)
• Access to Employee Assistance Programme (EAP)
• Company pension and life assurance
• Long service and staff recognition awards
• Free on-site parking where available

If you\’re passionate about driving high standards in care and ready to take your expertise to the next level, we’d love to hear from you.

Apply now or get in touch to find out more.

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