Project Manager, eCOA, Fixed-Term

Project Manager, eCOA Fixed term contract – 12 months (maternity cover) Location: UK, home-based We are seeking a Project Manager to manage the delivery of eCOA projects for internal and external clients. Job Overview Validates project scope, plans, and schedules for moderately complex projects; adheres to success metrics and suggests appropriate ones; provides input to and applies standards (e.g., delivery process, roles and responsibilities, operational norms, compliance). Responsibilities Manage day-to-day implementation of eCOA projects. Manage internal staff supporting customer projects and internal service projects. Define and monitor project scope, budget, timelines, resources, quality, and deliverables throughout the project lifecycle. Ensure the project team adheres to high-quality service standards and all applicable policies and standards. Regularly review project contract terms, conditions, and plans to ensure validity of assumptions. Collaborate closely with internal or external project stakeholders to achieve study goals. Establish strong customer relationships, seeking opportunities to increase satisfaction and deepen engagement. Communicate effectively with customers to identify needs and propose solutions. Keep customers informed on project status and serve as liaison between internal staff and customers. Provide technical direction for development, design, and system integration for customer engagements. Manage the development, review, and approval of project-related documentation throughout the project lifecycle. Provide regular updates and reports to sponsors and upper management. Conduct status meetings to review schedules, risks, issues, and action items. Implement and monitor risk management plans at the project level. Implement corrective actions as needed to maintain project performance. Identify opportunities for process improvements and streamlining. Manage vendor relationships and tasks. Manage the Lessons Learned process throughout the project. Communicate customer requirements to product management, advocate on their behalf, and update on enhancement requests. Manage project team members across multiple locations and time zones. International travel may be required. Education, Skills, and Experience Bachelor\’s Degree or equivalent. Understanding of Project Management principles; PMP / PRINCE II certification is a plus. Experience in project management within clinical research preferred. Knowledge of clinical research environment and GCP principles. Strong leadership, diplomatic, and motivational skills. Excellent communication skills in English, both verbal and written. Ability to work creatively and analytically in problem-solving environments. Excellent planning, organizing, and monitoring skills. Self-motivated, decisive, adaptable to change and competing demands. Effective communication skills at all organizational levels; confident public speaker; adaptable presentation skills. Solid technical background with experience or understanding of software development and clinical technologies (EDC, eCOA, IWRS, etc.). Proficient in Microsoft Office tools. This role is not eligible for UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments, aiming to improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com . We value diversity and seek talented individuals with a commitment to innovation and impact. Everyone at IQVIA contributes to our shared goal of improving lives globally. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled #J-18808-Ljbffr