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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot hardware/software issues, and assist users both in-house and remotely.
- Company: Join a rapidly growing FinTech startup in the heart of Nottingham.
- Benefits: Competitive salary up to £27,000, with potential for negotiation based on experience.
- Why this job: Dynamic role with varied tasks in a vibrant startup culture, perfect for tech enthusiasts.
- Qualifications: Experience with Windows OS, hardware fixes, Active Directory, and O365 is essential.
- Other info: Immediate start preferred; apply via email or through the job advert.
The predicted salary is between 21600 - 37800 £ per year.
This is an all-encompassing IT Support role which will be a mix of Service Desk and Desktop Support along with project-based work for a Startup in Nottingham City Centre. Up to £27,000 p/a (negotiable DOE) based on site in Central Nottingham. Looking to get started right away, so immediately available or shorter notice candidates preferred at this stage.
Who are the client?
Our client is a FinTech start-up moving into the medium sized company bracket whose client base has grown exponentially and with that they are looking to move some of their outsourced functions in-house. On this occasion, it’s their IT support function. Based in their state of the art, Central Nottingham offices, the client is looking to expand even further from here.
What will you be doing?
Coming in as an IT Support Engineer, one day won’t be the same as the next. Ideally, you will be the first port of call for hardware and software fixes in-house as well as supporting users remotely in a service desk manner. You’ll bring with you a general IT support skillset, preferably having experience of both types of support but not essential.
What will you need?
- Windows OS support
- Hardware fixes (Printers, Laptops etc)
- Active Directory
- O365
What would be desirable?
- Network Troubleshooting
- VoIP
- Cloud
- Desktop Support experience
- Service Desk experience
To Apply…. Please either apply through this advert or email directly.
KEY SKILLS – Windows, First Line, O365, Communication, Active Directory
Technical Support Engineer employer: Searchability®
Contact Detail:
Searchability® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows OS, Active Directory, and O365. Having hands-on experience or even a solid understanding of these tools will help you stand out during the interview process.
✨Tip Number 2
Prepare to discuss your previous experiences in both service desk and desktop support roles. Be ready to share specific examples of how you've resolved technical issues, as this will demonstrate your problem-solving skills and adaptability.
✨Tip Number 3
Since the role is in a startup environment, highlight any experience you have working in fast-paced or dynamic settings. Emphasising your ability to adapt quickly and manage multiple tasks will resonate well with the hiring team.
✨Tip Number 4
Network with current employees or others in the FinTech industry to gain insights about the company culture and expectations. This can provide you with valuable information to tailor your approach and show your genuine interest in the role.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Technical Support Engineer position. Understand the key skills required, such as Windows OS support and Active Directory, to tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in IT support, particularly focusing on your skills with hardware fixes, service desk experience, and any knowledge of O365 or network troubleshooting. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your eagerness to work in a startup environment. Mention how your skills align with the company's needs and express your enthusiasm for contributing to their growth.
Follow Application Instructions: Ensure you follow the application instructions carefully. If applying via email, include all necessary documents and mention the job title in the subject line. Double-check for any specific requirements mentioned in the job advert.
How to prepare for a job interview at Searchability®
✨Know Your Technical Skills
Make sure you brush up on your knowledge of Windows OS, Active Directory, and O365. Be prepared to discuss your experience with hardware fixes and any relevant troubleshooting you've done in the past.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to showcase your problem-solving skills. You might be asked to walk through how you would handle specific technical issues, so think of examples from your previous experience that highlight your ability to troubleshoot effectively.
✨Show Enthusiasm for the Role
Express your excitement about working in a startup environment and your eagerness to contribute to their growth. Companies like this value candidates who are passionate and motivated to help them succeed.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and future projects. This shows your interest in the role and helps you determine if it's the right fit for you.
