Mortgage Administrator

Due to business growth, a successful, Directly Authorised, Independent Mortgage Brokerage is currently keen to hire an additional Mortgage Administrator to join their established team based within their City of London office. The company's main aim is to provide the best and most impartial advice available to its clientele. The firm's clients are both UK and internationally based, often of a HNW nature.

The working hours within this position are Monday to Friday from 9:00am to 5:00pm, with a 1 hour lunch break each day. This is a hybrid role whereby the successful candidate will work from a prime located City of London office on 4 days of each week, whilst having the opportunity to work from home on 1 day of each week.

Key responsibilities:

• Keying mortgage applications into the different lenders' systems.
• Providing administrative support to the Brokers.
• Managing the client service experience through to completion - speaking to the clients, lenders and solicitors to ensure smooth progress of the application.
• Detailing all conversations and actions taken in the CRM System and becoming familiar with the mortgage sourcing system that is used.
• Gathering original documents from clients, as required by the lenders.
• Uploading documents onto the system within the required compliance timescales.
• Scanning file documents onto the system and ensuring the final file meets the required compliance standards.
• Ensuring all work meets the required FCA compliance standards.
• Contacting existing clients to review their circumstances and products.
• Assisting the team with any other duties, as reasonably requested.

Key candidate attributes:

• Mortgage Administration experience gained within the independent market, ensuring familiarity with multiple lenders' mortgage products and online portals/platforms.
• Excellent English written skills and telephone manner, with experience in dealing with all types of clients from diverse backgrounds.
• Demonstrated technical ability and confidence with mortgage terminology.
• Ability to demonstrate initiative and time management skills to prioritise cases through to completion.
• Desire to progress in a professional and growing business.

The successful candidate will receive a competitive basic salary of up to circa £33,000, negotiable based upon skill-set/role experience. A pension scheme, plus benefits including a generous bonus scheme based upon the business' performance. These bonuses are paid quarterly and equate to an additional 10% to 20% of your annual salary. Team members consistently also receive a company Christmas bonus worth another £2,000 each year, leading to a possible first year OTE of up to £42,000 within this role.

If you are interested in this vacancy and believe that your experience/skill-set is well suited to the role, then please do apply online.