Tesco Shift Leader - Days - Pendlebury Esso Express

Overview

Tesco UK • Manchester • Permanent • Apply by 04-Oct-2025

Availability Window

Days From time To time Sun 13:15:00 00:00:00 Wed 13:00:00 00:00:00 Thu 13:00:00 00:00:00 Fri 13:00:00 00:00:00 Sat 13:00:00 00:00:00

Shift Leader pay starts from £14.76 per hour; this increases to £15.97 for stores inside the M25. Additional payments may apply depending on location.

New colleagues joining Tesco are offered a minimum of 16 guaranteed hours each week. If you prefer to work fewer hours (to a minimum of 12), we have opportunities and would love to hear from you.

The period of time in the week we’d like you to be available to work is shown above. We will schedule your contracted hours within these times, and you will have 3 weeks’ notice of your exact shifts. We aim to support flexibility; if your available times closely match but do not exactly match, we’d still love to hear from you.

Customers are at the heart of everything we do.

Role summary

It takes a lot of great people to run a store, and it takes a great Shift Leader to support them all and keep things running smoothly. You’ll oversee the store from the shop floor, help customers, and strive to improve service for customers, colleagues and communities every day.

As a Shift Leader you’ll

• Work in a fast-paced retail environment, with variety
• Own the running of duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be available for customers, listening to their needs and helping them find what they came for
• Look for ways to improve service, including coaching colleagues and providing feedback
• Guide and support colleagues in-store, maintaining a safe place to work and shop
• Understand store performance and assist managers in actions to improve operations
• Lead from the front and set a great example for colleagues

Please note that you need to be 18 or over to apply for this role.

What is in it for you

• There is bags of variety. As Shift Leader, no two days are the same, with flexible hours and shift patterns
• Great place to develop your career with ongoing learning opportunities and award-winning training
• Inclusive environment where everyone’s welcome
• Your voice matters; ideas and opinions are welcomed
• Your wellbeing is supported
• Colleagues are great people and you’ll be in good company

Our benefits include:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Discounts with Colleague Clubcard and a family card
• Access to free wellbeing services
• Life cover and a pension with employer contributions
• Benefits to suit you, including discounts, shares, and cycle to work
• Uniform provided and supportive policies
• Access to colleague networks
• Read more about benefits available

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience
• Supporting colleagues to deliver daily priorities and take breaks
• Opening and closing the store and completing duty cover, ensuring safety
• Being the go-to person in the absence of a manager for day-to-day queries
• Keeping the store clean, tidy, and well-presented
• Supporting managers with seasonal, community and charity events
• Contributing to a great, inclusive team atmosphere
• Providing great customer service by listening to customers
• Keeping the team informed of communications, changes, or updates
• Staying knowledgeable about store performance and looking for improvements
• Coordinating store improvements and removing obstacles to service
• Following health and safety routines and ensuring colleagues do the same
• Recognising and celebrating colleagues providing great service

You will need

• To be a great role model by delivering thoughtful customer service
• To build strong relationships with colleagues and foster an inclusive team
• To communicate clearly using various methods
• To lead in the absence of your Manager
• To be a good decision maker and adaptable to change
• To be motivating to inspire your team
• To be curious and look for ways to serve customers, communities and the planet better

About us

Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.”

Diversity, equity and inclusion (DEI) at Tesco means everyone should feel represented and welcome at work. Everyone’s Welcome.

We welcome flexible working and understand life varies for each person.

We are proud to be Disability Confident Leader and offer an accessible recruitment process. For accessibility information please read here.

Please note

Tesco recruits individuals who have passed the school leaver’s age. For the school leaver age for your country, click here.

We can only accept candidates over 18 if the role requires early or late hours or involves working in certain areas.

Occasionally, roles may close earlier than the advertised end date due to high volume of applicants. Feedback is provided to interview candidates.

For more information about Tesco, visit the official site.