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- Tasks: Manage shipping docs, handle customer queries, and monitor shipments.
- Company: Join a well-known logistics company with a strong reputation.
- Benefits: Enjoy a Monday to Friday schedule and a supportive work environment.
- Why this job: Great opportunity to develop skills in freight forwarding and customer service.
- Qualifications: Previous experience in freight/import operations and excellent communication skills required.
- Other info: CSG Recruitment Solutions promotes equal opportunities for all applicants.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Advisor in Freight Forwarding Monday to Friday Do you have experience within Freight Forwarding? Are you looking to join a well known freight forwarding and logistics Company Duties Manage all shipping documentation accurately and on time. Deal with customer and overseas partner queries. Monitor all shipments from overseas offices and team members. Provide customers with updates ensuring online tracking info is up to date. Organise delivery of customer goods within company credit policy. What we need from you Previous experience within Freight/import operations Excellent communication skills both verbal and written Ability to work to deadlines Able to work on own initiative or part of a team To apply email your cv to CSG Recruitment Solutions is a trading style of Commercial Services Trading LTD – A company wholly owned by Kent County Council. CSG Recruitment Solutions is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates. …
Freight Forwarder employer: Commercial Services Interim & Executive Search
Contact Detail:
Commercial Services Interim & Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Make sure to familiarize yourself with the specific freight forwarding processes and regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to the industry.
✨Tip Number 2
Network with professionals in the freight forwarding sector. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to job openings.
✨Tip Number 3
Prepare for potential interview questions by practicing your responses to common scenarios in freight forwarding. This will help you articulate your experience and problem-solving skills effectively.
✨Tip Number 4
Stay updated on the latest trends and technologies in logistics and freight forwarding. Showing that you are knowledgeable about current developments can set you apart from other candidates.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in freight forwarding or import operations. Use specific examples to demonstrate your skills and how they relate to the job description.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively communicated with customers and partners in the past. This can be in your CV or cover letter.
Detail Your Organizational Skills: Discuss your ability to manage shipping documentation and monitor shipments. Highlight any tools or methods you use to stay organized and ensure timely updates for customers.
Tailor Your Application: Customize your CV and cover letter to reflect the specific duties mentioned in the job description. Make it clear that you understand the responsibilities and are prepared to meet them.
How to prepare for a job interview at Commercial Services Interim & Executive Search
✨Show Your Freight Forwarding Experience
Make sure to highlight your previous experience in freight forwarding during the interview. Be prepared to discuss specific examples of how you've managed shipping documentation and dealt with customer queries.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain complex shipping processes, so ensure you can do this in a straightforward manner.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to monitor shipments or resolve issues with customers and be ready to explain how you handled them.
✨Emphasize Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Prepare examples that showcase your ability to collaborate with others as well as instances where you took the initiative to solve problems on your own.
