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- Tasks: Support the admin team by preparing court documents and handling enquiries.
- Company: Join HM Courts & Tribunals Service, a vital part of the justice system in England and Wales.
- Benefits: Enjoy weekly pay, holiday entitlement, and a pension scheme.
- Why this job: Make a difference in the justice system while gaining valuable administrative experience.
- Qualifications: Strong admin skills and proficiency in Microsoft Office required; excellent communication is key.
- Other info: Full-time temporary role with potential for extension; training provided.
The predicted salary is between 22000 - 30000 £ per year.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Position: Full-Time Temporary Admin Officer
Contract: 3 months with the possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week)
Hourly Rate: £11.59 per hour
Job Description: We are currently seeking an organised, motivated Admin Officer to support the admin team based in Crewe. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post.
Requirements:
- Able to follow well established processes and detailed instructions.
- Strong administrative skills with proficiency in Microsoft Office packages.
- Excellent communication skills, both written and verbal.
Benefits: Weekly pay, holiday and pension scheme.
Location accessible by car, train or bus.
Application Process: If you are interested in this position, please apply online with your CV in WORD format.
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Admin Officer (AO) employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer (AO)
✨Tip Number 1
Familiarise yourself with the HM Courts & Tribunals Service and its role within the justice system. Understanding their mission and values will help you align your responses during interviews and demonstrate your commitment to supporting accessible justice.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel and Word, as these are essential for the Admin Officer role. Consider taking a quick online course or tutorial to ensure you're confident in using these tools effectively.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations or role-playing scenarios that involve handling enquiries. This will prepare you for the face-to-face and telephone interactions you'll have with court users.
✨Tip Number 4
Prepare for the background checks by gathering necessary documents and references ahead of time. Having everything ready will not only speed up the process but also show your organisational skills and attention to detail.
We think you need these skills to ace Admin Officer (AO)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Admin Officer position. Tailor your application to highlight how your skills and experiences align with what HM Courts & Tribunals Service is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and formatted in WORD as specified. Highlight your administrative skills, proficiency in Microsoft Office, and any relevant experience in communication or data management. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: Accompany your CV with a cover letter that explains why you are interested in the role and how your background makes you a suitable candidate. Be sure to mention your organisational skills and ability to follow processes, as these are key for the position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Admin Officer role.
How to prepare for a job interview at Virtual Bridges
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Admin Officer at HMCTS. Familiarise yourself with the tasks mentioned in the job description, such as preparing court papers and handling enquiries. This will help you demonstrate your suitability for the role during the interview.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Be ready to discuss how you handle face-to-face, telephone, and email enquiries, as well as any experience you have working with diverse groups of people.
✨Highlight Your IT Proficiency
As the role requires strong IT skills, particularly in Microsoft Office, be prepared to discuss your experience with these tools. You might even want to mention specific projects where you used these skills to improve efficiency or organisation.
✨Prepare for Background Checks
Since successful candidates will undergo thorough background checks, be ready to discuss your employment history and any gaps. It’s a good idea to have references lined up who can vouch for your character and work ethic, especially if there are any periods of unemployment.
