Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to handle patient data, clinic bookings, and provide top-notch customer service.
- Company: St Helens and Knowsley Teaching Hospitals NHS Trust is an OUTSTANDING rated acute Trust in Cheshire and Merseyside.
- Benefits: Enjoy flexible shifts, full training, and the chance to work in a supportive environment.
- Why this job: Make a real impact in a busy Emergency Department while gaining valuable experience in healthcare.
- Qualifications: Previous experience in a reception or similar role is essential; strong communication skills are a must.
- Other info: Be part of a team recognised as one of the best places to work in the NHS!
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a flexible and hardworking individual to join our team of valuable and conscientious administration staff. The Emergency Department is a busy and demanding area of work but can offer great job satisfaction to its staff.
The role will involve:
- Data entry of patient information
- Clinic booking
- Scanning patient information and admissions
- Working with a team of Nurses and Doctors to provide a high standard of all aspects of care to all of our patients and their relatives
- Working rotational shift patterns over 7 days
You must have a flexible approach to working in order to meet the needs of the service. The role will include rotation to early, late, and night shifts, and it is therefore essential that when applying you are able to meet the required shift patterns.
The role is 'front of house' and the successful candidate will need to provide high-level customer service at all times and possess excellent communication skills. A smart appearance and professionalism are required at all times. Previous experience within a similar setting or busy reception area is essential, and keyboard skills are necessary. Full training will be given to become familiar with systems operated within the unit.
ED Administration Clerk employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ED Administration Clerk
✨Tip Number 1
Familiarise yourself with the specific duties of an ED Administration Clerk. Understanding the nuances of data entry, clinic booking, and patient admissions will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your customer service skills. Since this role is front of house, showcasing your ability to communicate effectively and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. The role requires working early, late, and night shifts, so showing that you can adapt to these demands will be crucial.
✨Tip Number 4
Research St Helens and Knowsley Teaching Hospitals NHS Trust. Knowing their values, achievements, and commitment to patient care will allow you to align your answers with their mission during the interview process.
We think you need these skills to ace ED Administration Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly in busy environments. Emphasise any previous roles where you provided customer service or worked with healthcare professionals.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention your flexibility regarding shift patterns and your commitment to providing high-quality patient care.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide specific examples in your application that demonstrate your ability to communicate effectively with both patients and colleagues.
Showcase Relevant Experience: If you have prior experience in a similar setting, make sure to detail your responsibilities and achievements. This could include data entry, clinic booking, or working in a front-of-house role.
How to prepare for a job interview at jobs24.co.uk
✨Show Your Flexibility
Since the role requires working rotational shifts, be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience where you successfully managed flexible working hours.
✨Demonstrate Customer Service Skills
As this position is front of house, it's crucial to showcase your customer service abilities. Prepare examples of how you've handled difficult situations or provided exceptional service in past roles.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience in a similar administrative role or busy reception area. Discuss specific tasks you performed, such as data entry or patient information management, to demonstrate your suitability for the job.
✨Prepare for Teamwork Questions
Working closely with nurses and doctors is a key part of this role. Be ready to answer questions about teamwork and collaboration, providing examples of how you've effectively worked within a team in the past.
