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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits.
- Why this job: Perfect for those seeking flexible hours and a fun work environment.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Check transport access before applying, as some locations may have limited public transport.
£15 per hour includes nightshift premium - 2 Nights per week
Address: Winchester Services, M3, Shroner Wood, Winchester SO21 1PP
Joining Moto is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail. We’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea, and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes, and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Hourly rates of pay may differ for under 18’s.
Where our customer’s journey pauses, yours just begins. Apply today!
*Please note internally this role is called Customer Service Assistant.*
Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)
Night Barista - Costa employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Barista - Costa
✨Tip Number 1
Show your enthusiasm for coffee and customer service during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Costa's menu and popular drinks. Being knowledgeable about what they offer will demonstrate your interest in the role and help you engage better with the team.
✨Tip Number 3
Consider visiting the location before applying. This will give you a feel for the environment and allow you to mention specific details about the site in your conversations, showing that you're proactive and genuinely interested.
✨Tip Number 4
Highlight your flexibility regarding working hours, especially since this is a night shift position. Being open to various shifts can make you a more attractive candidate for the role.
We think you need these skills to ace Night Barista - Costa
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa is looking for in a Night Barista. Focus on the key responsibilities and skills mentioned, such as customer service and beverage preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your enthusiasm for customer service and any transferable skills that would make you a great fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Costa specifically and how you can contribute to enhancing the customer experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Costa is looking for enthusiastic individuals, so make sure to express your passion for coffee and customer service during the interview. Share why you want to work in a coffee shop and how you enjoy interacting with people.
✨Highlight Your Flexibility
Since this role involves night shifts, it's important to demonstrate your flexibility and willingness to work during those hours. Be prepared to discuss your availability and any previous experience working unconventional hours.
✨Emphasise Teamwork Skills
Working as a barista requires strong teamwork. Be ready to share examples of how you've successfully worked in a team environment, whether in previous jobs or group projects, to show that you can collaborate effectively.
✨Prepare for Customer Service Scenarios
Think about common customer service scenarios you might encounter and how you would handle them. This could include dealing with difficult customers or managing busy periods. Showing that you can think on your feet will impress the interviewers.
