IT Apprenticeship

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IT Apprenticeship

Apply From: 01/02/2025

Learning Provider

Delivered by BALTIC TRAINING SERVICES LIMITED

Employer

CABOT LEARNING FEDERATION

Vacancy Description

• Collaborative Support: Work closely with the Network Manager to ensure the smooth operation of ICT systems within the academy
• First Point of Contact: Act as the first line of support for ICT hardware and software issues, assisting staff and students with their queries and problems
• Training & Troubleshooting: Provide training and troubleshoot issues to help users effectively utilize technology
• Vendor Relations: Maintain productive relationships with external service providers, manufacturers, and suppliers
• Documentation: Ensure that all data entry, reports, records, and other documentation are completed accurately and promptly
• Team Collaboration: Work collaboratively with the central ICT team, sharing best practices and ideas to improve support services
• ICT Resource Maintenance: Assist in the support and maintenance of ICT resources, including hardware, software, and audiovisual equipment
• Ticket Management: Respond to, log, and resolve support requests in line with agreed service standards
• System Updates: Contribute to network system updates and large-scale projects as required
• Inventory & Orders: Manage stock control for IT consumables and create orders for new hardware and software
• Event Support: Set up and manage AV systems for school events such as assemblies, staff meetings, and other functions
• Automation & Scripting: Learn to use PowerShell and other tools to automate tasks and support application managers
• Daily Troubleshooting: Regularly troubleshoot network issues, system failures, and other technical challenges

Key Details

Vacancy Title

IT Apprenticeship

Employer Description

Cabot Learning Federation are part of a highly respected education trust that places great importance on the role of technology in modern education. Their team is dedicated to providing top-tier IT support across their academies, ensuring that both staff and students have the tools they need to succeed. With a commitment to innovation, they offer a fantastic opportunity to learn, grow, and make a real impact within the education sector.

Vacancy Location

Bristol Metropolitan Academy Snowdon Road Bristol BS16 2HD

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000299142

Key Dates

Apply From

01/02/2025

Closing Date For Applications

2025-03-03 23:59:59

Interview Begin From

Possible Start Date

2025-03-04 00:00:00

Training

Training to be Provided

• Your training will be delivered online via a SMART classroom, every 6-9 weeks

Learning Provider

BALTIC TRAINING SERVICES LIMITED

Skills Required

Communication skills, IT skills, Customer care skills, Problem solving skills, Team working, Initiative

Apply Now

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