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- Tasks: Support NX, resolve incidents, and provide user training.
- Company: Join a dynamic team focused on innovative vehicle design.
- Benefits: Enjoy flexible hours, remote work options, and a collaborative culture.
- Why this job: Be part of a team that values problem-solving and continuous improvement.
- Qualifications: Experience with NX, 3D modelling, and strong communication skills required.
- Other info: Flexibility for extended hours may be needed for upgrades.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a PLM Support Engineer to join the team. This role will provide support for NX and develop strong relationships with key internal groups including Design and Electronics, covering four main areas of work:
- Effective triage of NX incidents
- At elbow support and resolving helpdesk tickets for all areas
- Providing or helping facilitate the development of targeted user training and mentoring
- Day to day system administration
As a PLM Support Engineer, you will be responsible for:
- Supporting Vehicle Design and Aerodynamics
- Triage of incidents and resolving NX related issues
- At elbow support where required
- Evaluating and improving existing NX processes
- Collaborating with cross-functional teams to identify improvement opportunities
- Review and highlight repeat issues to help identify the root cause and implement a permanent solution
- Supporting with training and best practices for NX
- Developing and updating technical documentation
- Responding to and resolving tickets within the agreed business SLA
- Liaising and working with the wider PLM team to ensure joined up thinking and development
Minimum Requirements:
- Experienced NX user
- 3D modelling experience
- Knowledge of NX2007+ Series
- Knowledge of coding practices associated with NX
- Experience of start-up scripts
- Experience in providing support to users/customers
- Previous experience deploying software installations to client workstations
- Quick and effective problem-solving abilities
- Ability to translate business needs into technical specifications
- Ability to work with others to help continually grow the entire TIG department
- Excellent communication skills, written, interpersonal, and verbal
- A team player with the ability to remain calm under pressure
- Fully competent in core IT skills and technical/business knowledge required by the role and/or current assignment.
Please note, this role will require flexibility to work extended hours or cover out of hours upgrades or outages on a rota.
PLM Support Engineer employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PLM Support Engineer
✨Tip Number 1
Familiarise yourself with the latest NX software updates and features. Being well-versed in NX2007+ Series will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the PLM and NX communities. Engaging with others in the industry can provide insights into common challenges and solutions, which you can reference during interviews to showcase your proactive approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've triaged incidents or resolved issues in previous roles. Highlighting your problem-solving abilities with real-life scenarios will make you stand out as a candidate.
✨Tip Number 4
Brush up on your communication skills, especially in technical contexts. Being able to clearly explain complex concepts to non-technical team members is crucial for a PLM Support Engineer, so practice articulating your thoughts effectively.
We think you need these skills to ace PLM Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with NX and 3D modelling. Include specific examples of how you've triaged incidents or provided support in previous roles, as this will demonstrate your suitability for the PLM Support Engineer position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with coding practices associated with NX and your ability to translate business needs into technical specifications. This is your chance to show how you can contribute to the team.
Highlight Relevant Skills: When filling out your application, ensure you emphasise your problem-solving abilities and communication skills. These are crucial for the role, especially when collaborating with cross-functional teams and providing user training.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail, which is important for a technical role.
How to prepare for a job interview at jobs24.co.uk
✨Showcase Your NX Expertise
Make sure to highlight your experience with NX, especially any specific projects or challenges you've tackled. Be prepared to discuss how you've triaged incidents and resolved issues in the past.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've approached complex problems, particularly in a PLM context. Discuss your thought process and the steps you took to arrive at a solution, as this will show your analytical abilities.
✨Emphasise Team Collaboration
Since the role involves working with cross-functional teams, be ready to share experiences where you've successfully collaborated with others. Highlight how you contributed to team goals and improved processes together.
✨Prepare for Technical Questions
Expect technical questions related to 3D modelling and coding practices associated with NX. Brush up on relevant concepts and be ready to explain them clearly, as this will demonstrate your technical competence.
