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- Tasks: Lead and coach a team of Sales Associates to hit sales and service targets.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Enjoy competitive pay, training opportunities, and potential for career growth.
- Why this job: Perfect for ambitious self-starters passionate about retail and coaching others.
- Qualifications: Retail experience, supervisory skills, and a knack for customer service are essential.
- Other info: Flexible hours required, including nights and weekends in a fast-paced environment.
The predicted salary is between 21600 - 36000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast-paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Assistant Manager Assistant Counter Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Assistant Counter Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the cosmetics industry. Being knowledgeable about current products and brands will not only impress during your interview but also show your passion for the role.
✨Tip Number 2
Prepare to discuss your previous supervisory experiences in detail. Think of specific examples where you successfully coached team members or improved sales performance, as this will demonstrate your capability to lead effectively.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that highlight how you've provided exceptional service in past roles. This is crucial for a position that emphasises personalised customer interactions.
✨Tip Number 4
Be ready to discuss your experience with retail operations, including inventory management and cash handling. Understanding these aspects will be vital in demonstrating your readiness for the Assistant Counter Manager role.
We think you need these skills to ace Assistant Manager Assistant Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, especially in cosmetics. Emphasise any supervisory roles and coaching experiences you've had, as these are key for the Assistant Counter Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to inspire and coach others. Use specific examples from your past experiences to demonstrate how you have achieved sales and customer service targets.
Highlight Relevant Skills: In your application, clearly outline your skills in retail operations, inventory management, and cash reconciliation. Mention your proficiency with retail point-of-sale software and Microsoft Office, as these are important for the role.
Show Enthusiasm for the Brand: Express your enthusiasm for the company and its values in your application. Research their culture and mention how you align with their commitment to diversity and development, which will show that you are a good fit for the team.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Coaching Skills
As an Assistant Counter Manager, your ability to coach and develop others is crucial. Prepare specific examples of how you've successfully mentored team members in the past, highlighting any improvements in their performance or sales.
✨Demonstrate Retail Knowledge
Familiarise yourself with the latest trends in the cosmetics industry and be ready to discuss them. This shows your passion for retail and your commitment to staying informed, which is essential for inspiring your team.
✨Prepare for Operational Questions
Expect questions about retail operations, such as inventory management and cash reconciliation. Brush up on your knowledge in these areas and be prepared to discuss how you’ve handled these tasks in previous roles.
✨Emphasise Customer Service Excellence
Be ready to share examples of how you've provided exceptional customer service. Highlight situations where you went above and beyond to meet customer needs, as this aligns with the company's focus on personalised service.
