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- Tasks: Join us as a Retail Sales Advisor, serving customers and ensuring smooth branch operations.
- Company: Brewers has been a family-run business for nearly 120 years, with over 200 stores nationwide.
- Benefits: Enjoy 31 days holiday, staff discounts, life assurance, and a pension contribution.
- Why this job: Be part of a friendly team, learn new skills, and make a real impact in customer service.
- Qualifications: No experience needed; just bring your enthusiasm and great communication skills!
- Other info: We support neurodiverse candidates and provide adjustments during the application process.
The predicted salary is between 25255 - 25255 £ per year.
Location: Christchurch
Benefits: Free life assurance, 5% salary employer pension contribution (subject to employee contributions), Profit share scheme after qualifying period, Staff discounts, uniform, 31 days holiday including bank holidays.
40 hours per week over 5 days, Monday to Friday with Saturday on a rota. Salary - £25,255.00 per annum plus pension and company benefits.
We have an exciting opportunity for a motivated and friendly Retail Sales Advisor to join the team at our Christchurch Brewers Decorator Centres. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and teamwork skills to the table, we'll give you everything you need to succeed.
Located on the Somerford Business Park, our store carries a good range of decorating essentials, trade and designer paints as well as a large collection of wallpaper books. We are well known for being the first choice for decorating materials in the area for all home décor and professional projects.
Our friendly team have a wealth of industry knowledge between them so if you are looking to expand your skills, you will be in the best place to do it. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.
A family-run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
As a Retail Sales Advisor with Brewers, some of your responsibilities will include:
- Provide exceptional service to customers in the branch, to deliver upon our reputation for quality Brewers service.
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network.
- Developing sales of the Company product range including wallpaper, paint and fabric.
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assisting with stock maintenance in the branch.
- Unload deliveries and ensure stock is distributed throughout the store.
Who we are looking for to join our team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.
In return, we offer a comprehensive benefits package consisting of:
- Competitive rates of pay.
- 31 days holiday including bank holidays increasing with service.
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
- Brewers Colleague discounts give you huge savings on your home improvements.
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents.
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments.
- Discounts and rewards with selected partners - major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme.
- After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District.
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants who do not complete the process.
Retail Sales Advisor employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the products we offer at Brewers Decorator Centres. Even if you don't have prior experience, understanding our range of paints, wallpapers, and decorating essentials will help you engage with customers more effectively during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to provide exceptional service, which is crucial for the Retail Sales Advisor role.
✨Tip Number 3
Research the company’s history and values. Understanding our long-standing commitment to quality and customer satisfaction will allow you to align your answers with what we value as a team during the interview.
✨Tip Number 4
Prepare to discuss how you work in a team and support your colleagues. We value teamwork highly, so sharing specific instances where you've collaborated successfully will make a positive impression.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and include any specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Brewers and how you can contribute to their team. Be sure to include examples of your customer service skills.
Follow Application Instructions: Make sure to complete the mandatory application form as specified in the job listing. Double-check that all sections are filled out accurately before submitting your application to avoid any issues.
How to prepare for a job interview at Brewers Decorator Centres
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, exceptional customer service is key. Prepare examples of how you've successfully assisted customers in the past, highlighting your ability to understand their needs and provide tailored solutions.
✨Demonstrate Teamwork
This role requires a collaborative spirit. Be ready to discuss experiences where you worked effectively within a team, showcasing your approachability and willingness to support colleagues.
✨Express Your Willingness to Learn
Since full training will be provided, emphasise your eagerness to learn and develop new skills. Share any previous experiences where you quickly adapted to new information or environments.
✨Familiarise Yourself with the Products
While product knowledge isn't essential, having a basic understanding of the types of products the company offers can set you apart. Research common decorating materials and be prepared to discuss how you would assist customers in finding the right products.
