Front Of House Host

AG Hotels Group is an ambitious hospitality platform, led by an entrepreneurial team, with a growing portfolio of over 15 prime locations across the UK. Our mission is to create “Happy Thriving Places” where both guests and employees flourish.

Our Core Values are our GRACES:

• Growth: Unleashing potential for development
• Responsibility: Owning results and outcomes
• Ambition: Pursuing impactful goals
• Expertise: Mastering our craft
• Service: Providing service that benefits our communities

Responsibilities:

1. Greet guests as they arrive, ensuring smooth check in and check out.
2. Manage room reservations and ensure that all guest information is accurate and up-to-date.
3. Process guest payments and ensure that all financial transactions are accurate and secure.
4. Respond to guest inquiries and requests for assistance in person and over phone.
5. Report any health and safety issues/maintenance issues to the relevant department.
6. Collaborate with other departments within the hotel to ensure that all guest needs are met and exceeded.
7. Assisting in F&B and Housekeeping department as per business requirements.

Qualifications:

1. Should have a background in Front office Hospitality.
2. Should be willing to multitask.
3. Passion for the Hotel industry.
4. Familiarity with hotel property management systems (PMS) preferably Rezlynx.
5. Proficiency in Microsoft Office and basic computer skills.
6. Professional appearance and demeanor.

The shift timings will be 8am-4 pm or 2pm-10pm. Candidate should be flexible for working weekend shifts and ideally located within 5-8 miles from the hotel.

Job Types: Part-time, Permanent

Pay: £11.44 per hour
Expected hours: 24 – 32 per week

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