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- Tasks: Join a team as an IT Level Apprentice and gain hands-on experience in technology.
- Company: Baltic Apprenticeships partners with employers to provide valuable training opportunities.
- Benefits: Earn an accredited IT qualification while working alongside experienced professionals.
- Why this job: This role offers practical experience in a dynamic field and a chance to grow your tech skills.
- Qualifications: Enthusiasm for technology and a willingness to learn are key qualifications.
- Other info: Perfect for high school and college students looking to kickstart their IT career.
Job Description
IT Support Apprentice Magna Systems
Are you passionate about technology and looking to kickstart your career in IT?Magna Systems, a growing managed service provider based inUttoxeter, is offering a fantastic opportunity for an enthusiastic and drivenIT Support Apprenticeto join their friendly and knowledgeable team.
At Magna Systems, they pride themselves on delivering proactive, relationship-driven IT support and consultancy to businesses across the UK. From Microsoft 365 and Azure solutions to cybersecurity, networking, and cloud migration they empower their clients to grow with confidence. Now, theyre investing in the next generation of IT talent to grow with them.
If you're curious, motivated, and eager to learn, they'll give you the tools, training, and team environment you need to thrive in the tech industry.
A Typical Day in the Job:
- Acting as the first point of contact for client IT support requests via phone or email.
- Troubleshooting and resolving common IT issues like password resets, MFA setup, and connectivity problems.
- Configuring PCs, installing software, and helping ensure smooth IT setups for clients.
- Gaining hands-on experience with platforms like Microsoft 365, Azure, and Admin tools.
- Communicating with clients and colleagues using phone, email, and video calls.
- Learning how to deliver top-quality support and service the Magna Systems way.
Youll be supported on the job by experienced technicians and through formal training with Baltic Apprenticeships.
Desired Qualities, Skills, and Knowledge:
- A strong passion for IT and eagerness to build a long-term career in the industry.
- Excellent customer service and communication skills.
- A proactive attitude and willingness to learn new technologies.
- Any relevant experience (personal projects, work placements, school IT support, etc.) is a bonus.
- A minimum of Grade 5/C in English and Grade 4/C in Maths at GCSE level (required for this role).
Salary, Hours & Benefits:
- £15,200 £18,720 per annum.
- Monday to Friday, with shift options of 8:00am4:00pm or 10:00am6:00pm.
- 25 days holiday + bank holidays.
- Private health insurance (after probation).
- Pension scheme.
- Bright HR employee discount platform.
- A modern, supportive work environment that values personal development and continuous improvement.
Your Training with Baltic Apprenticeships
Through the Level 3 IT Support Apprenticeship, youll gain a comprehensive understanding of IT infrastructure, support systems, troubleshooting methods, and cloud services. Training includes live sessions, practical tasks, and one-to-one mentorship to ensure you build skills that last.
How to Apply
To apply, please send your CV and a brief cover letter explaining your passion for IT and why youre excited to join Magna Systems. If shortlisted, one of our recruitment consultants will be in touch to guide you through the next steps.
Eligibility Criteria
You must have the right to work in the UK and valid residency status to apply for this apprenticeship.
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IT Apprenticeship employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Show your passion for technology! Engage in discussions about the latest trends in IT, and be ready to share your thoughts on emerging technologies during the interview. This will demonstrate your enthusiasm and commitment to the field.
✨Tip Number 2
Network with professionals in the IT industry. Attend local tech meetups or online webinars to connect with people who can provide insights into the apprenticeship role and potentially refer you to opportunities.
✨Tip Number 3
Gain hands-on experience by working on personal projects or contributing to open-source initiatives. This practical experience will not only enhance your skills but also give you concrete examples to discuss during your interview.
✨Tip Number 4
Research the company thoroughly. Understand their values, culture, and the specific technologies they use. Tailoring your conversation to align with their mission will show that you're genuinely interested in being part of their team.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Apprenticeship. Understand the skills and qualifications required, as well as the responsibilities you will have in the role.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the IT apprenticeship. Include any technical skills, projects, or coursework that demonstrate your passion for technology.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention specific reasons why you want to join their team and how you can contribute to their success.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that demonstrate your interest and commitment to the IT field.
✨Research the Company
Take some time to learn about the employer and their work in the IT sector. Understanding their values, projects, and culture will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your eagerness to learn and engage with the role, as well as your proactive approach to understanding the company better.
✨Highlight Your Willingness to Learn
As an apprentice, it's crucial to convey your eagerness to learn and grow. Discuss how you adapt to new challenges and your excitement about gaining practical experience while working towards your IT qualification.
