Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Book travel itineraries and provide top-notch customer service from the comfort of your home.
- Company: Join a trusted travel company with over 70 years of experience serving clients worldwide.
- Benefits: Enjoy a flexible schedule, ongoing training, and a personalised website for professional representation.
- Why this job: Create unforgettable travel experiences while working remotely and developing valuable skills in the travel industry.
- Qualifications: No experience needed; just bring your passion for travel and excellent communication skills.
- Other info: This is a commission-based role with opportunities to learn and grow in the travel sector.
The predicted salary is between 24000 - 36000 £ per year.
Work remotely from home, booking itineraries, destinations, and activities. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years, serving clients all over the world. No experience is necessary. We will train you. This is a commission-based role.
Core Responsibilities:
- Serve as primary customer contact, providing premium concierge-level service to travelers from start to finish
- Respond to telephone, email inquiries, and online travel submissions in a timely fashion
- Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation
- Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
- Become familiar with multiple web-based booking engines and travel resources
- Pricing & cost calculations for changes or added trip fees
- Provide e-tickets and take credit card payments over the phone
Travel Planning and Sales:
- Plan and sell transportation, accommodations, insurance, and other travel services
- Collaborate with clients to understand their needs and provide advice on suitable destinations, transportation modes, travel dates, costs, and accommodations
Qualifications:
- No experience necessary; we will train
- Exceptional customer service abilities
- Superior written and verbal communication skills
- Strong organization with the ability to prioritize and multi-task
Benefits:
- Flexible Schedule: Enjoy the flexibility of working remotely
- Personal Website: Opportunity to have a personalized website for professional representation
- Daily Training Available: Access ongoing training to stay informed about industry developments
Customer Communication:
- Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers
- Communicate effectively with clients to address inquiries, offer assistance, and ensure a smooth travel experience
Booking and Financial Transactions:
- Book transportation, make hotel reservations, and handle payment/fees
- Use promotional techniques and prepare materials to sell itinerary tour packages
Issue Resolution:
- Address and resolve problems, complaints, or refund requests promptly
- Maintain a high level of customer satisfaction through effective conflict resolution
Industry Knowledge and Networking:
- Attend seminars to stay updated with tourism trends
- Build and maintain a network with tour operators to enhance service offerings
Skills:
- Fluency in English; multilingualism is a plus
- Strong sales skills and commercial awareness
- Effective interpersonal and negotiation skills
If you have a passion for travel, excellent communication skills, and a knack for sales, we invite you to join our team as a Remote Coordinator. Embrace the opportunity to create memorable travel experiences for our clients while enjoying the benefits of a flexible schedule and continuous training.
Contact Detail:
FeyerAssociates INC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (REMOTE) Virtual Travel Assistant
✨Tip Number 1
Familiarise yourself with popular travel booking platforms like Expedia and Booking.com. Understanding how these systems work will give you an edge when it comes to efficiently booking travel for clients.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct communication with clients, being able to handle inquiries and resolve issues effectively will set you apart from other candidates.
✨Tip Number 3
Network with others in the travel industry. Join online forums or social media groups where travel professionals gather. This can provide insights into the latest trends and tips that could be beneficial in your role.
✨Tip Number 4
Stay updated on travel regulations and current events. Being knowledgeable about destinations and any travel restrictions will help you provide better advice to clients and enhance their overall experience.
We think you need these skills to ace (REMOTE) Virtual Travel Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills, even if you don't have direct experience in travel. Focus on customer service abilities, communication skills, and any organisational experience that showcases your ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for travel and your eagerness to learn. Mention how your skills align with the responsibilities of the Virtual Travel Assistant role and why you want to work with this company.
Showcase Communication Skills: Since exceptional written and verbal communication is crucial for this role, ensure your application is free from errors and clearly conveys your thoughts. Use professional language and structure your writing well.
Highlight Flexibility and Adaptability: Emphasise your ability to work remotely and adapt to different situations. Mention any previous experiences where you successfully managed your time or adapted to new challenges, as this will resonate with the company's flexible work environment.
How to prepare for a job interview at FeyerAssociates INC
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share any personal experiences or destinations you've enjoyed, as this will demonstrate your genuine interest in the role and help you connect with the interviewer.
✨Highlight Customer Service Skills
Since this role requires exceptional customer service abilities, be prepared to discuss any relevant experiences where you've provided excellent service. Use specific examples to illustrate how you handled inquiries or resolved issues effectively.
✨Demonstrate Organisational Skills
The ability to prioritise and multi-task is crucial for a Virtual Travel Assistant. Prepare to discuss how you manage your time and organise tasks, perhaps by sharing a situation where you successfully juggled multiple responsibilities.
✨Familiarise Yourself with Booking Tools
Even though no experience is necessary, showing that you have researched and are familiar with various web-based booking engines and travel resources can set you apart. Mention any tools or platforms you’ve explored to demonstrate your initiative.
