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- Tasks: Manage mortgage applications from approval to completion with effective communication.
- Company: Join a dynamic team in the UK mortgage industry, focused on customer satisfaction.
- Benefits: Enjoy competitive salary and a fantastic range of benefits, including remote work options.
- Why this job: Be part of a supportive culture that values relationships and professional growth.
- Qualifications: Candidates must have the right to work in the UK; experience in customer service is a plus.
- Other info: Full-time role with Monday to Friday working hours, 09:00 - 17:30.
The predicted salary is between 28800 - 42000 £ per year.
Mortgage Completions Agent Location: Remote ( We can only consider candidates with the right to work in the UK at this time) Working Hours: Full Time (Monday – Friday 09:00 – 17:30) Salary: Competitive with a fantastic range of benefits which can be found HERE Overall Purpose of Job Own and manage a pipeline of mortgage applications from approval to successful completion. Ensure that all applications are managed efficiently and through regular communication with all stakeholders ensure all expectations are managed. In addition the role may be required to assist, or cover for, other roles within the Lending Operations Department from time to time. Key Accountabilities Adhere to the service standards as set out in the Policy & Procedures Manual Handle all communication from stakeholders in accordance with Policy & Procedures Manual Liaise with solicitors regarding completion on a regular basis in line with the Policy & Procedures Manual Act fairly and reasonably in all dealings with intermediaries, solicitors and valuers Develop new and enhance existing relationships with Mortgage Intermediaries, looking for new business opportunities where appropriate Build a close working relationship with the Sales and Credit Risk teams to enhance the process from both a se…
Completions Agent employer: Kensington Mortgage Company
Contact Detail:
Kensington Mortgage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Completions Agent
✨Tip Number 1
Familiarize yourself with the mortgage application process and the key stakeholders involved. Understanding how to effectively communicate with solicitors, intermediaries, and internal teams will set you apart as a candidate who can hit the ground running.
✨Tip Number 2
Highlight any previous experience in customer service or relationship management. This role requires strong communication skills and the ability to manage expectations, so showcasing your ability to build and maintain relationships will be crucial.
✨Tip Number 3
Demonstrate your understanding of compliance and policy adherence. Since the role involves following a Policy & Procedures Manual, showing that you are detail-oriented and can follow guidelines will make you a strong candidate.
✨Tip Number 4
Be prepared to discuss how you would handle challenging situations or conflicts with stakeholders. Providing examples of your problem-solving skills and your approach to conflict resolution will help illustrate your suitability for the role.
We think you need these skills to ace Completions Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Completions Agent position. Understand the key accountabilities and expectations, as this will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in mortgage applications or customer service roles. Use specific examples that demonstrate your ability to manage a pipeline of applications and communicate effectively with stakeholders.
Showcase Communication Skills: Since the role involves regular communication with various stakeholders, make sure to illustrate your strong communication skills in your application. Mention any relevant experiences where you successfully managed relationships or resolved issues.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific requirements of the Completions Agent role. Mention why you are interested in this position and how your skills align with the company's goals and values.
How to prepare for a job interview at Kensington Mortgage Company
✨Understand the Mortgage Process
Make sure you have a solid understanding of the mortgage application process, especially from approval to completion. Be prepared to discuss how you would manage a pipeline of applications and what steps you would take to ensure efficiency.
✨Communication is Key
Since the role involves regular communication with various stakeholders, practice articulating your thoughts clearly. Think about examples where you've successfully managed expectations or resolved issues through effective communication.
✨Show Your Relationship-Building Skills
The job requires developing relationships with Mortgage Intermediaries. Prepare to share experiences where you've built or enhanced professional relationships, and be ready to discuss how you would approach new business opportunities.
✨Familiarize Yourself with Policies and Procedures
Review any relevant policies and procedures related to mortgage completions. Being knowledgeable about these will show that you are detail-oriented and understand the importance of adhering to guidelines in your work.
