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- Tasks: Welcome patients and handle enquiries, providing top-notch service every day.
- Company: Join The Horder Centre, a caring and inclusive healthcare provider in Crowborough.
- Benefits: Enjoy flexible hours with a competitive pay rate of up to £12.05 per hour.
- Why this job: Be at the heart of patient care while developing your skills in a supportive environment.
- Qualifications: Passion for customer service, excellent communication, and IT skills are essential.
- Other info: Diversity and inclusion are celebrated here; we support all applicants throughout the process.
Warm, efficient and always professional, you will thrive in a role where no one day is the same. From welcoming patients to dealing with face-to-face and telephone enquiries, our Receptionists are at the heart of every patient’s journey at The Horder Centre, providing 5* service to both our valued patients and employees.
Based at The Horder Centre, Crowborough, this bank/zero-hours contract offers great flexibility.
About you:
- You will have a passion for customer service, providing excellent administrative and personal support to everyone who walks through The Horder Centre doors.
- Excellent communication skills to help build those all-important and respected relationships with wider teams and patients.
- Proactive and forward-thinking, with a passion for continued learning.
- IT savvy! We use a varied range of IT software.
- Ensure that your working ethic remains aligned to our core values as a group: Caring, Friendly, Quality, Integrity, and Pride.
Hourly rate: up to £12.05 per hour.
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Horder Healthcare sponsorship.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion, and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Bank Contract - Receptionist employer: Horder Healthcare
Contact Detail:
Horder Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Contract - Receptionist
✨Tip Number 1
Familiarise yourself with the core values of Horder Healthcare: Caring, Friendly, Quality, Integrity, and Pride. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great fit for their team.
✨Tip Number 2
Brush up on your IT skills, especially with software commonly used in reception roles. Being able to confidently discuss your proficiency with various IT tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Prepare to showcase your customer service experience. Think of specific examples where you've gone above and beyond for customers, as this will highlight your passion for providing excellent support and your ability to handle diverse situations.
✨Tip Number 4
Network with current or former employees of Horder Healthcare if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Bank Contract - Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Bank Contract - Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points for clarity and include specific examples of how you've provided excellent service in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your proactive approach. Mention your communication skills and IT proficiency, and explain how you embody the core values of Caring, Friendly, Quality, Integrity, and Pride.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Horder Healthcare
✨Showcase Your Customer Service Skills
As a Receptionist, your ability to provide excellent customer service is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your passion for helping others and your proactive approach.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you can convey your ideas effectively.
✨Familiarise Yourself with IT Software
Since the role requires being IT savvy, take some time to familiarise yourself with common software used in reception roles. If possible, mention any relevant experience you have with specific programmes during the interview to show you're prepared and capable.
✨Align with Core Values
The Horder Centre values Caring, Friendly, Quality, Integrity, and Pride. Reflect on how your personal values align with these and be ready to discuss them during the interview. This will show that you understand the company culture and are a good fit for their team.
