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- Tasks: Manage temporary accommodation and support homeless clients with tenancy issues.
- Company: Join a leading council in Croydon dedicated to housing solutions.
- Benefits: Enjoy hybrid working, competitive pay, and potential contract extension.
- Why this job: Make a real impact on vulnerable lives while developing your skills in housing management.
- Qualifications: Knowledge of housing legislation and experience in property inspections required.
- Other info: Full-time role with a supportive team environment.
Location: Croydon, Hybrid - 3 days office based / 2 days remote
Hourly rate: £20.74 PAYE / £27.39 UMB Per Hour
Contract Length: 6-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You will play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams.
Key Responsibilities:
- Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour.
- Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews.
- Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards.
- Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services.
- Prepare and process accurate financial schedules, bond claims, and rent adjustments.
- Collaborate with Children's Services to support care-leavers and vulnerable families.
- Represent the council in court proceedings and at evictions when necessary.
Knowledge, skills and experience:
- Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies.
- Experience in housing management, property inspections, or homelessness services.
- Excellent communication and negotiation skills.
- Ability to manage a complex caseload and work under pressure.
- A collaborative approach to working with internal teams and external partners.
Temporary Accommodation Officer employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer
✨Tip Number 1
Familiarise yourself with the key housing legislation mentioned in the job description, such as the Housing Act 1996 and the Homelessness Reduction Act 2017. This knowledge will not only help you understand the role better but also demonstrate your commitment and expertise during any discussions.
✨Tip Number 2
Network with professionals in the housing management sector. Attend local housing forums or workshops to connect with others who work in similar roles. This can provide you with valuable insights and potentially lead to recommendations when applying for the Temporary Accommodation Officer position.
✨Tip Number 3
Prepare to discuss your experience with managing complex caseloads and how you've successfully resolved tenancy issues in the past. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Research StudySmarter and our values, especially regarding collaboration and support for vulnerable clients. Tailoring your approach to align with our mission can make a strong impression during interviews and show that you're a great fit for our team.
We think you need these skills to ace Temporary Accommodation Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Temporary Accommodation Officer position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in housing management, property inspections, or homelessness services. Use specific examples that demonstrate your knowledge of housing legislation and your ability to manage complex caseloads.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping vulnerable clients and your collaborative approach. Mention your communication and negotiation skills, and how they will benefit the team and the clients you serve.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adecco
✨Know Your Legislation
Familiarise yourself with key housing legislation such as the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will demonstrate your expertise and understanding of the role.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication and negotiation skills. Think about situations where you successfully resolved conflicts or collaborated with landlords and service providers.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've managed complex caseloads in the past. Share specific instances where you effectively handled tenancy breaches or supported clients with tenancy sustainment.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to property inspections, occupancy checks, or court proceedings. Practising your responses will help you feel more confident and articulate during the interview.
