Functional Assessor – PIP (Personal Independence Payment - L3)

Overview

Functional Assessor – PIP (Personal Independence Payment – L3)

As a Functional Assessor, you will interview claimants to understand the challenges they face and conduct detailed assessments via telephone, video, or face-to-face appointments. You will determine how a claimant’s disability, condition, or illness affects their ability to carry out everyday activities, and produce fair, evidence-based reports for PIP decisions as part of the DWP’s Health Assessment and Advisory Service (HAAS).

Responsibilities

• Conduct assessments with claimants via telephone, video, or in-person appointments.
• Interview claimants to understand daily living activities affected by their condition.
• Produce fair, evidence-based reports based on assessment findings.
• Analyse information critically to create accurate and concise reports.
• Interpret clinical information and evidence and maintain professional standards in written communication with adherence to the code of conduct.
• Support a positive experience for claimants and colleagues while meeting quality and productivity targets.

Requirements and Qualifications

• A minimum of 1 year of clinical experience as a qualified healthcare professional (nurses, physiotherapists, occupational therapists, or paramedics).
• An ability to demonstrate broad clinical knowledge and proficiency with computer software including Microsoft Office.

Essential Qualifications (by profession)

• Nurses: Qualified Nurse (RGN, RMN, RNLD); member of the Royal College of Nursing (RCN).
• Physiotherapists/Occupational Therapists: Qualified Chartered Physiotherapist or Qualified Occupational Therapist; HCPC registered; MCSP or College of OT’s membership.
• Paramedics: BSc or Qualified Paramedic; HCPC registered.

What We Offer

• Professional Development Opportunities
• Employee Assistance Programme including free confidential counselling
• High-street discounts
• 25 days annual leave
• Moving Day Leave
• Company Pension Scheme matched up to 6%
• Professional Subscription Subsidies
• Life Assurance
• Volunteering Days to support community initiatives
• Recruit a Friend bonus scheme – up to £1,500
• Environmental Initiatives
• Westfield Health Cash Plan
• Free Eye Tests every 2 years
• Free annual Flu-Vaccination
• Company bonus scheme up to 10% of annual salary after probation based on performance

Location, Hours & Schedule

Location: Redhill (you must be located within a 90-minute radius of the site to be considered).

Type: Permanent (Hybrid)

Full time: 40 hours per week, Mon – Fri, 8:30am – 5:00pm.

Application Notes

We are currently hiring for the 30th March 2026 cohort; January intake positions have been filled. Interested candidates are encouraged to apply directly or contact our recruitment team for a confidential chat. PFAS is an equal opportunity employer and promotes diversity. We will make reasonable adjustments at interview and during employment where required. For help with your application, please contact pfas.recruitment@iprsgroup.com