Service Advisor

Arden Maidstone is looking for a Service Advisor.

Your role

Are you passionate about creating great experiences for customers? Are you a resilient person who enjoys working as part of a team in a fast-paced environment? If so, you’ll be a perfect fit at Jardine Motors Group.

We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our customers with a premium level of service; as a Service Advisor, this is where you will play a critical role. It all starts with fully understanding the needs and wants of our customers and delivering a wow factor service for them.

Jardine Motors Group represents 13 of the world’s most well-known car brands across more than 50 locations in the UK. Our culture has earned us a place in the Inclusive Top 50 UK Employers list, and we’re proud to prioritise outstanding customer experiences above all else.

Your profile

1. Value every customer interaction either on email, in person, or on the phone.
2. Learn about your customers by building and nurturing relationships. It’s the small details that make the difference.
3. Act as the vital link between customers and the workshop, collaborating with aftersales, parts, and sales teams.

Rewards

1. We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
2. Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
3. We have generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!), great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact!
4. When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).

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