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- Tasks: Assist with admin duties, handle queries, and support training services.
- Company: Join Gloucestershire Health and Care NHS Foundation Trust, a leader in health services since 2019.
- Benefits: Gain valuable experience, potential for higher apprenticeships, and job opportunities post-apprenticeship.
- Why this job: Be part of a supportive team, make a difference in healthcare, and develop your skills.
- Qualifications: No specific qualifications required; just a willingness to learn and grow.
- Other info: Work Monday to Friday with potential shifts; friendly environment guaranteed!
Gloucestershire Health and Care NHS Foundation Trust was formed in October 2019. This followed the merger of 2gether NHS Foundation Trust and Gloucestershire Care Service NHS Trust, to provide joined up physical health, mental health, and learning disability services. The Learning and Development Team provides a wide range of learning opportunities for staff working for the Trust (c 5000 staff) and to a number of partner organisations including Social Care, private & voluntary organisations.
On completion of the apprenticeship, the successful applicant may have the opportunity to apply to substantive posts within the Trust and as well as the possibility to enrol on to higher apprenticeships.
Key Responsibilities:- Assisting with all administrative duties within the team, including dealing with a wide range of questions and queries over the phone, via email, and in person.
- Contribute to the delivery of a friendly, efficient, and professional training administration service.
- Carrying out filing (including electronic filing) as required.
- Making and receiving telephone calls.
- Support with inputting data onto electronic systems, utilising the Trust's LMS.
- Ensuring confidential information is kept securely at all times by locking cabinets and locking their computer screen when it’s not in use.
- Where required, help provide a reception service for the training venues, to ensure visitors are welcomed in a friendly and professional manner.
- Talking to internal and external colleagues in a courteous manner both in person and on the telephone ensuring they receive a friendly and helpful service.
Monday to Friday - There may be requirements to work outside of the standard hours. Shifts to be confirmed.
Apprentice Administrator employer: Saarthy Travel Solutions
Contact Detail:
Saarthy Travel Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Administrator
✨Tip Number 1
Familiarise yourself with the Gloucestershire Health and Care NHS Foundation Trust's mission and values. Understanding their commitment to providing joined-up health services will help you align your responses during interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Practice your communication skills, as this role involves dealing with a variety of queries over the phone and in person. Consider role-playing scenarios with friends or family to build confidence in providing friendly and professional service.
✨Tip Number 3
Get comfortable with basic data entry and electronic filing systems. Familiarity with these tasks will not only boost your confidence but also demonstrate your readiness to handle the administrative duties required in the role.
✨Tip Number 4
Network with current or former employees of the Trust if possible. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Apprentice Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Apprentice Administrator position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant skills, experiences, and education. Emphasise any administrative experience or customer service roles you have held, as well as your ability to handle confidential information.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how you can contribute to the Learning and Development Team and demonstrate your commitment to providing excellent service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an administrative role.
How to prepare for a job interview at Saarthy Travel Solutions
✨Research the Trust
Before your interview, take some time to learn about Gloucestershire Health and Care NHS Foundation Trust. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the types of questions you might be asked during the interview, such as your experience with administrative tasks or how you handle customer queries. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Demonstrate Communication Skills
As an Apprentice Administrator, strong communication skills are essential. Be prepared to showcase your ability to communicate clearly and professionally, both verbally and in writing. You might even want to provide examples from past experiences where you've successfully handled queries or provided excellent service.
✨Show Enthusiasm for Learning
Since this is an apprenticeship role, it's important to express your eagerness to learn and grow within the Trust. Share your aspirations for the future and how you see this apprenticeship as a stepping stone towards achieving your career goals in healthcare administration.
