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- Tasks: Manage property claims from start to finish, conducting site visits and documenting details.
- Company: Join a caring company focused on customer support during challenging times.
- Benefits: Enjoy competitive salary, car allowance, bonus scheme, private healthcare, and flexible work options.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in domestic property claims and a full UK driving license are essential.
- Other info: This role offers professional growth opportunities and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Location: Salary: Competitive (dependent upon experience) + company car (or allowance) + bonus scheme + much more!
Job Type: Full-Time, Permanent
Sedgwick Resource Solutions are seeking applicants from a domestic property claims background, with experience in visiting/inspecting customers’ properties and who are now ready to take the next step into an adjusting role. Alternatively, if you’re already a domestic adjuster then we’d love to talk to you too!
Our client’s focus is centred around taking care of our customers and understanding that when disaster strikes, it’s not just about bricks and mortar - it’s about the people, their homes, and their peace of mind. You’ll play a pivotal part in ensuring that each customer’s journey is as smooth and stress-free as possible, helping them get back on their feet with confidence and care.
- Managing Your Own Schedule: Working from your home and your local office, you’ll have the responsibility of managing your own diary, giving you the flexibility to arrange site visits and follow-ups at times that suit both you and the customer.
- Managing Claims: You’ll see claims through from start to finish. Those joining with less experience will predominantly deal with lower value claims until you feel comfortable dealing with those of a higher value. You’ll work closely with a dedicated adjusting executive, as well as having the wider support of your colleagues within your local regional team.
- Conducting Site Visits: You’ll visit properties to assess damage and understand the full scope of claims, using your keen eye for detail to document everything accurately. You’ll be the face of the client, embodying their ethos of care and professionalism whilst delivering fast but fair settlements of the customer’s claim.
- Documenting and Reporting: From photos to paperwork, you’ll ensure every claim is documented meticulously and submitted in line with company and regulatory standards.
- Experienced in Property Claims: You will have a background in domestic property claims and a strong understanding of what’s involved in assessing damage, managing expectations, and guiding customers through the claims process. You understand that the customer is at the heart of all that you do, and you’ll be able to identify anyone who is vulnerable and make appropriate adjustments to your interactions and your handling of their claim.
- Full UK driving license: A must, as you will be travelling to visit customers. Our client offers a flexible environment, but you will also need to be flexible in return.
- Support: You’ll have the backing of a dedicated adjusting executive and a local office team who are there to help you every step of the way.
- Professional Growth: A client that is committed to your development, offering training and opportunities to expand your skills and grow your career.
- A Great Culture: Join a company where people matter.
- Competitive Benefits: Our client offers a competitive salary, a comprehensive benefits package including an excellent bonus scheme, car allowance/company car, private healthcare, a healthy work-life balance and lots more!
Our client is an equal-opportunity employer who celebrates diversity and is committed to creating an inclusive environment for all employees. We encourage applications from all qualified candidates, regardless of race, gender, religion, age, disability, or any other characteristic.
Claims Adjuster - Commercial employer: Sedgwick
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Commercial
✨Tip Number 1
Familiarise yourself with the specific requirements of a Claims Adjuster role, especially in the domestic property sector. Understanding the nuances of property claims and the importance of customer care will help you stand out during interviews.
✨Tip Number 2
Network with professionals already working in the claims adjusting field. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Prepare for situational interview questions by thinking about past experiences where you've demonstrated empathy and problem-solving skills. Being able to articulate how you’ve helped customers in challenging situations will resonate well with hiring managers.
✨Tip Number 4
Research the company culture of Sedgwick Resource Solutions and align your values with theirs. Showing that you understand their commitment to customer care and employee development can give you an edge in the selection process.
We think you need these skills to ace Claims Adjuster - Commercial
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in domestic property claims. Focus on relevant skills such as site visits, damage assessment, and customer interaction to show you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping customers during difficult times. Mention specific experiences where you've successfully managed claims or supported clients, demonstrating your empathy and professionalism.
Highlight Relevant Experience: In your application, emphasise any previous roles that involved inspecting properties or managing claims. Use concrete examples to illustrate your ability to document and report accurately, as this is crucial for the position.
Showcase Your Flexibility: Since the role requires managing your own schedule, mention your ability to adapt and be flexible. Provide examples of how you've successfully managed your time in previous roles, especially when dealing with customer needs.
How to prepare for a job interview at Sedgwick
✨Showcase Your Customer-Centric Approach
Since the role focuses heavily on customer care, be prepared to discuss specific examples where you've gone above and beyond for customers. Highlight your understanding of their needs and how you can help them during stressful times.
✨Demonstrate Your Attention to Detail
As a Claims Adjuster, you'll need a keen eye for detail. Bring up instances where your meticulous nature has helped in assessing damage or managing claims effectively. This will show that you understand the importance of thorough documentation.
✨Discuss Your Flexibility and Time Management Skills
Managing your own schedule is key in this role. Be ready to explain how you prioritise tasks and manage your time effectively, especially when balancing site visits and follow-ups with customer needs.
✨Emphasise Your Teamwork and Support Skills
You'll be working closely with a dedicated adjusting executive and local team. Share examples of how you've collaborated with colleagues in the past, showcasing your ability to work as part of a team while also being self-sufficient.
