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For Companies At a Glance
- Tasks: Support service operations and ensure compliance with business processes.
- Company: Join a leading company focused on operational excellence in service management.
- Benefits: Enjoy competitive pay, growth opportunities, and a collaborative work environment.
- Why this job: Be part of a dynamic team making a real impact in service operations.
- Qualifications: Ideal for those with strong analytical skills and a passion for process improvement.
- Other info: Manage operations across the Midlands & North regions, focusing on lifts and escalators.
The predicted salary is between 36000 - 60000 £ per year.
Purpose
Service Operations Excellence Specialist supports the Service Operations Excellence Manager and service operations management in the frontline to implement, ensure compliance and maintain the performance of end-to-end business processes and the supporting systems.
This position will be responsible for Lifts & Escalators and manage the Midlands & North regions.
Key Responsibilities
- Responsible…
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Locations
Service Operations Excellence Specialist employer: KONE PLC
Contact Detail:
KONE PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Operations Excellence Specialist
✨Tip Number 1
Familiarize yourself with the specific business processes related to service operations in the lifts and escalators sector. Understanding these processes will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the service operations field, especially those who work with lifts and escalators. Engaging with industry experts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and technologies in service operations management. Being knowledgeable about current advancements will show your commitment to excellence in the role.
✨Tip Number 4
Prepare to discuss how you would handle compliance and performance issues in service operations. Having concrete examples ready can set you apart from other candidates.
We think you need these skills to ace Service Operations Excellence Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Service Operations Excellence Specialist position. Understand the key responsibilities and required skills, especially those related to managing Lifts & Escalators in the Midlands & North regions.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the responsibilities of the role. Emphasize any previous work in service operations or process management, particularly in similar industries.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the position but also demonstrates your understanding of the company's goals and how you can contribute to achieving them. Mention specific examples from your past experiences that relate to the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a role focused on operational excellence.
How to prepare for a job interview at KONE PLC
✨Understand the Business Processes
Make sure you have a solid grasp of the end-to-end business processes relevant to service operations. Be prepared to discuss how you can ensure compliance and maintain performance in these areas.
✨Familiarize Yourself with Lifts & Escalators
Since this role focuses on Lifts & Escalators, it’s crucial to understand the specific challenges and best practices in this sector. Research common issues and solutions to demonstrate your knowledge during the interview.
✨Highlight Your Regional Knowledge
As the position covers the Midlands & North regions, be ready to talk about your familiarity with these areas. Discuss any previous experience or insights that could benefit service operations in these regions.
✨Showcase Your Collaboration Skills
This role supports the Service Operations Excellence Manager and requires teamwork. Prepare examples of how you've successfully collaborated with others in past roles to achieve operational excellence.
