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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales in our new Norwich store.
- Company: Charles Tyrwhitt is dedicated to making it easy for men to dress well with quality shirts and stylish solutions.
- Benefits: Enjoy a bonus scheme, uniform allowance, cycle to work scheme, and fun team-building activities.
- Why this job: Be part of a vibrant team culture that values diversity, empowerment, and professional development.
- Qualifications: Enthusiasm and strong communication skills are key; retail experience is a plus but not essential.
- Other info: Flexible hours available; must be open to weekend shifts.
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for Sales Assistants who will be working in our brand new store in Norwich, opening in January! There are various contracts available at 16, 12 and 8 hours per week (some overtime may also be available). Candidates must be flexible to work on weekends; some weekday availability is also desirable. Please confirm your full availability in your application.
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us, so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Additionally, you will ensure high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for: Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
What you can expect from us: As well as all the core benefits, UK Retail colleagues also get the following:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Teamwork makes the dream work – and fills the pockets too!
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
- Fun fund for parties, treats, social activities and team building events.
- The Tyrwhitt Academy for professional development, including product knowledge, customer service training and apprenticeship level qualifications.
At Charles Tyrwhitt, we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need. ‘I am Proud and Free to be me!’ Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
Sales Assistant - Norwich employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Norwich
✨Tip Number 1
Familiarise yourself with Charles Tyrwhitt's product range and values. Understanding their mission to make it easy for men to dress well will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully built rapport with customers in previous roles. This will highlight your ability to deliver exceptional customer service, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires weekend availability, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Research common retail KPIs and think about how you can contribute to achieving them. Being able to discuss specific strategies or ideas for maximising sales will demonstrate your proactive approach and commitment to the team's success.
We think you need these skills to ace Sales Assistant - Norwich
Some tips for your application 🫡
Highlight Your Availability: Since the role requires flexibility with weekend and weekday availability, make sure to clearly state your full availability in your application. This shows that you understand the requirements and are ready to meet them.
Emphasise Customer Service Skills: Given the importance of exceptional customer service in this role, highlight any relevant experience or skills you have in this area. Use specific examples to demonstrate how you've successfully engaged with customers in the past.
Show Enthusiasm and Motivation: Charles Tyrwhitt values enthusiasm and drive. In your application, express your passion for retail and your eagerness to contribute to the team. A positive attitude can set you apart from other candidates.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this position. Mention any previous retail experience, even if it's not extensive, and relate it back to the responsibilities outlined in the job description.
How to prepare for a job interview at Charles Tyrwhitt
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Charles Tyrwhitt values high levels of motivation, so let your passion for customer service and retail shine through.
✨Know the Brand
Familiarise yourself with Charles Tyrwhitt's products and their mission to help men dress well. Being knowledgeable about their offerings will demonstrate your genuine interest in the brand and its values.
✨Highlight Your Interpersonal Skills
Prepare examples that showcase your strong communication and interpersonal skills. Since building rapport with customers is crucial, share experiences where you successfully connected with customers or resolved issues.
✨Be Flexible with Availability
Confirm your full availability, especially for weekends and weekdays, as flexibility is key for this role. Showing that you can adapt to the store's needs will make you a more attractive candidate.
