Bar Operative

Bar Operative

Glasgow Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve food and drinks while providing top-notch customer service in a vibrant bar setting.
  • Company: Join the DoubleTree by Hilton Glasgow Central, a renowned hotel known for its hospitality excellence.
  • Benefits: Enjoy a permanent full-time role with opportunities for skill development and a dynamic work environment.
  • Why this job: Be part of a friendly team, enhance your hospitality skills, and contribute to a memorable guest experience.
  • Qualifications: Previous hospitality experience is preferred; a willingness to learn and work in a team is essential.
  • Other info: Located near major transport links, making it easy to commute and explore Glasgow.

The predicted salary is between 24000 - 33600 £ per year.

To provide all guests with a high standard of service in the bar area. To work to the Hotel brand standards and to keep work areas clean and tidy at all times. To be friendly, helpful and approachable at all times.

Key Job Responsibilities

  • Help serve food and drink in the Inns outlets whilst adhering to company standards and giving excellent customer service.
  • Have a visible presence within the outlet to ensure all customer requests are dealt with in a friendly and efficient manner.
  • To up sell products where possible.
  • Ensure all cash, charge, float and till procedures are carried out in accordance with Company standards.
  • To assist with the smooth running of the Food & Beverage department and positively contribute to the department's targets.
  • To perform all reasonable requests by management.

Knowledge Required

  • Knowledge of Hotel brand and values.
  • Knowledge of the hotel products and services and ability to promote and up-sell.
  • Understanding of Hotel cash handling procedures.

Key Performance Metrics

  • Positive contribution to the department and hotel's performance.
  • Contribution to the department's up-selling efforts.
  • Attendance at training sessions and willingness to develop skills.
  • Fulfilment of job skills and responsibilities.

Attributes/Experience

  • Ability to work in a team-oriented environment.
  • Ability to work a flexible shift schedule.
  • Willingness to be multi-skilled across the F&B Department.
  • Previous Hotel/Hospitality experience.
  • Experience of using Micros or a similar system.

Bar Operative employer: DoubleTree by Hilton Glasgow Central

DoubleTree by Hilton Glasgow Central is an exceptional employer that prioritises employee development and a supportive work culture. With a focus on providing high-quality service, team members enjoy opportunities for growth within the hospitality industry while working in a vibrant environment just minutes from Glasgow's main attractions. The company offers competitive benefits and fosters a friendly atmosphere where every staff member is valued and encouraged to excel.
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Contact Detail:

DoubleTree by Hilton Glasgow Central Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bar Operative

✨Tip Number 1

Familiarise yourself with the DoubleTree by Hilton brand and its values. Understanding their service standards and what they expect from their staff will help you align your approach during interviews and interactions.

✨Tip Number 2

Brush up on your knowledge of food and drink offerings, especially those that are popular in hotel bars. Being able to confidently discuss menu items and suggest pairings can set you apart as a candidate who is ready to upsell.

✨Tip Number 3

Highlight any previous experience in hospitality or customer service roles during your conversations. Share specific examples of how you provided excellent service or handled difficult situations to demonstrate your capability.

✨Tip Number 4

Be prepared to discuss your flexibility and willingness to work various shifts. Emphasising your adaptability shows that you are a team player and ready to meet the demands of a busy bar environment.

We think you need these skills to ace Bar Operative

Customer Service Skills
Cash Handling Procedures
Food and Beverage Knowledge
Upselling Techniques
Teamwork
Communication Skills
Attention to Detail
Time Management
Flexibility
Micros System Proficiency
Problem-Solving Skills
Adaptability
Positive Attitude
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Bar Operative position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or bar service. Emphasise any previous roles where you provided excellent customer service or worked in a team-oriented environment.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer requests or contributed to a team's performance in past positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at DoubleTree by Hilton Glasgow Central

✨Know the Hotel Brand

Familiarise yourself with DoubleTree by Hilton's values and brand standards. Understanding their ethos will help you align your answers with what they expect from their staff.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to be friendly, helpful, and approachable, as these traits are crucial for a Bar Operative.

✨Demonstrate Up-selling Techniques

Think of ways you can promote and up-sell products effectively. Be ready to discuss any past experiences where you successfully increased sales or enhanced customer satisfaction through up-selling.

✨Be Ready for Teamwork Questions

Since the role requires working in a team-oriented environment, prepare to discuss your experience in collaborative settings. Share specific instances where you contributed positively to a team effort.

Bar Operative
DoubleTree by Hilton Glasgow Central
Location: Glasgow
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