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For Companies At a Glance
- Tasks: Manage client portfolios, develop new business, and cross-sell products.
- Company: Join a fast-growing insurance provider based in Hove with a supportive culture.
- Benefits: Earn up to £32k, enjoy 28-33 days holiday, and access private medical insurance.
- Why this job: Be part of a dynamic team, receive thorough training, and make a real impact.
- Qualifications: Experience in customer relationship management and strong communication skills required.
- Other info: Opportunity for professional development and participation in charitable events.
The predicted salary is between 24000 - 32000 £ per year.
This fast growing insurance provider is looking for an experienced Account Manager. If you are confident managing a portfolio of existing clients, and always looking for opportunities to increase revenue, this could be a lovely opportunity with great benefits.
Overview
This Hove based insurance business is growing rapidly. They are looking for an Account Manager to manage a portfolio of clients, developing new business enquiries and cross selling the suite of products and services. They have a very supportive culture and provide thorough training for all new joiners.
The role
- Prospect existing customer base to source new business opportunities (short and long term).
- Create and develop own portfolio of clients.
- Create introductions for appropriate sales managers and capture all information on CRM.
- Investigate and research prospects updating the data held in CRM, identifying key decision makers and the business profile.
- Obtain and confirm prospects renewal dates and record or update in the CRM.
- Cross selling and upselling of the products and services meeting monthly and annual targets.
- Build and maintain solid relationships with existing customer base.
- Deliver excellent customer service by responding swiftly to queries and concerns from customers and partners.
Knowledge & Experience:
- Excellent commercial awareness.
- Proven experience in managing relationships with customers and key stakeholders.
- Articulate and presentable with the ability to communicate effectively both verbal and written.
- Ability to work collaboratively with other team members.
- Very strong active listening skills and able to ask open questions to acquire relevant information.
- Ability to work under pressure.
- Excellent negotiation and problem-solving skills.
- Intermediate proficiency in Microsoft Office: Word, Excel, PowerPoint.
- Knowledge of financial services/wealth products is desirable.
Salary and benefits
- Up to £32k FTE* (Dependent on Experience).
- Office based position (Hove).
- Full-time 9am-5pm Monday - Friday. There may be some opportunity for slightly reduced hours, although the role requires the candidate to be office based Monday-Friday.
- 28 days (inclusive of Bank Holidays) per year rising to 33 days (inclusive of Bank Holidays) after two years’ service.
- Pension 3% Employer contribution (after qualifying period).
- Benefits programme which enables employees to annually claim for dental and optical plus additional benefits (after qualifying period).
- Private medical insurance offered to all employees and dependents after two years’ service.
- Support all staff with professional exams, both financially and through lunchtime workshops and mentoring.
- Great reward and recognition programme providing monthly and annual recognition.
- Opportunity to support and take part in charitable events to support the company's charitable arm.
*Please note the salary quoted is the Full Time Annual Equivalent, and the actual salary will depend on the final hours agreed.
Account Manager employer: BACK HOME BAND
Contact Detail:
BACK HOME BAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the financial services industry, especially insurance. Understanding the products and services offered will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the financial services sector. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potentially even referrals for the Account Manager position.
✨Tip Number 3
Brush up on your CRM skills. Since the role involves managing client information and tracking interactions, being proficient in CRM software will give you an edge. Consider taking a short course if you're not already familiar with it.
✨Tip Number 4
Prepare to showcase your relationship management skills. Think of specific examples from your past experiences where you've successfully built and maintained client relationships, as this will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client relationship building. Use specific examples that demonstrate your ability to manage a portfolio and increase revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the financial services industry and your enthusiasm for the role. Mention how your skills align with the company's needs, particularly in cross-selling and upselling.
Highlight Relevant Skills: In your application, emphasise your commercial awareness, negotiation skills, and ability to work under pressure. These are key attributes for the Account Manager position and should be clearly articulated.
Showcase Your Communication Skills: Since effective communication is crucial for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points, demonstrating your articulate nature.
How to prepare for a job interview at BACK HOME BAND
✨Know Your Portfolio
Before the interview, make sure you understand how to manage a portfolio of clients effectively. Be prepared to discuss your previous experiences and how you've successfully increased revenue for past employers.
✨Demonstrate Relationship Building Skills
This role requires excellent relationship management. Think of examples where you've built strong relationships with clients or stakeholders, and be ready to share these stories during the interview.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. Highlight your negotiation skills and ability to work under pressure, as these are crucial for an Account Manager.
✨Familiarise Yourself with Financial Services
While knowledge of financial services is desirable, showing a willingness to learn can also impress. Brush up on basic concepts and be ready to discuss how you would approach cross-selling and upselling products.
