Account Manager

Account Manager, Financial Services, Hove, 35 hrs/week (some flex), up to £32k FTE* DoE

This fast growing insurance provider is looking for an experienced Account Manager. If you are confident managing a portfolio of existing clients, and always looking for opportunities to increase revenue, this could be a lovely opportunity with great benefits.

Overview

This Hove based insurance business is growing rapidly. They are looking for an Account Manager to manage a portfolio of clients, developing new business enquiries and cross selling the suite of products and services. They have a very supportive culture and provide thorough training for all new joiners.

The role

1. Prospect existing customer base to source new business opportunities (short and long term).
2. Create and develop own portfolio of clients.
3. Create introductions for appropriate sales managers and capture all information on CRM.
4. Investigate and research prospects updating the data held in CRM, identifying key decision makers and the business profile.
5. Obtain and confirm prospects renewal dates and record or update in the CRM.
6. Cross selling and upselling of the products and services meeting monthly and annual targets.
7. Build and maintain solid relationships with existing customer base.
8. Deliver excellent customer service by responding swiftly to queries and concerns from customers and partners.

Knowledge & Experience:

1. Excellent commercial awareness.
2. Proven experience in managing relationships with customers and key stakeholders.
3. Articulate and presentable with the ability to communicate effectively both verbal and written.
4. Ability to work collaboratively with other team members.
5. Very strong active listening skills and able to ask open questions to acquire relevant information.
6. Ability to work under pressure.
7. Excellent negotiation and problem-solving skills.
8. Intermediate proficiency in Microsoft Office: Word, Excel, PowerPoint.
9. Knowledge of financial services/wealth products is desirable.

Salary and benefits

1. Up to £32k FTE* (Dependent on Experience).
2. Office based position (Hove).
3. Full-time 9am-5pm Monday – Friday. There may be some opportunity for slightly reduced hours, although the role requires the candidate to be office based Monday-Friday.
4. 28 days (inclusive of Bank Holidays) per year Rising to 33 days (inclusive of Bank Holidays) after two years’ service.
5. Pension 3% Employer contribution (after qualifying period).
6. Benefits programme which enables employees to annually claim for dental and optical plus additional benefits (after qualifying period).
7. Private medical insurance offered to all employees and dependents after two years’ service.
8. Support all staff with professional exams, both financially and through lunchtime workshops and mentoring.
9. Great reward and recognition programme providing monthly and annual recognition.
10. Opportunity to support and take part in charitable events to support the company\’s charitable arm.

*Please note the salary quoted is the Full Time Annual Equivalent, and the actual salary will depend on the final hours agreed.

#J-18808-Ljbffr