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- Tasks: Join our team to support events and ensure a great experience for visitors.
- Company: Brighton Dome & Festival is a vibrant charity promoting arts and culture.
- Benefits: Enjoy flexible hours, dynamic work environments, and the chance to meet diverse people.
- Why this job: Be at the heart of exciting events while developing your customer service skills.
- Qualifications: Enthusiasm for manual tasks and previous experience in customer service or venue roles required.
- Other info: Shifts vary from 8am to 2am; excellent weekend availability is essential.
The predicted salary is between 20000 - 30000 £ per year.
Permanent - Annualised hours contract for 1456 hours per annum. Average 28 hours per week including holiday.
Join our friendly back of house team in these varied and dynamic roles, ensuring our artists, clients and visitors have the best possible experience of Brighton Dome's historic, destination venues. VSA's are at the centre of event activity with duties including:
- Stage Door cover
- Furniture and room set-ups
- Fire Warden
- Parking
- Back of house security
- Health & safety
- General housekeeping
You will be expected to work a variable shift pattern spanning daytime, evening and weekends in line with event requirements. You are expected to be available for a variety of shifts across each week. The successful candidate will have an enthusiasm for manual aspects of the role as well as excellent customer service skills and demonstrable experience working in a practical role in a venue, arts or entertainment setting.
A variety of hours, typically spanning between 8am – 2am; shift length is between 6hr - 12hr. Excellent weekend availability is needed. Due to the training required, the successful candidate will need good availability & flexibility for their first month.
To apply for the role, visit our recruitment portal here.
Applications closing date: Sunday 5th January 2025
Interviews to take place on: week commencing 20th January 2025
Brighton Dome and Festival Ltd is a registered charity and pursues a policy of equal opportunities. Brighton Dome & Festival values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from all backgrounds and all parts of the community, particularly applications from people who are ethnically diverse and disabled people. All applications are judged on merit.
Interested? Download the specification and job application to complete your application for the role.
Visitor Services Assistant employer: Brighton Dome & Brighton Festival
Contact Detail:
Brighton Dome & Brighton Festival Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Assistant
✨Tip Number 1
Familiarise yourself with Brighton Dome's events and history. Understanding the venue's significance and its past events will help you engage more effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service experience in practical settings. Be ready to share specific examples of how you've provided excellent service in previous roles, especially in arts or entertainment environments.
✨Tip Number 3
Be prepared to discuss your flexibility and availability. Since the role requires working varied shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Network with current or former staff if possible. They can provide insights into the role and the work culture at Brighton Dome, which can be invaluable during your application process.
We think you need these skills to ace Visitor Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Visitor Services Assistant position. Highlight key skills such as customer service, flexibility, and experience in a practical role.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service and any practical roles you've held. Emphasise your ability to work flexible hours and your enthusiasm for manual tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the arts and entertainment sector. Mention specific experiences that demonstrate your suitability for the role and your commitment to providing excellent visitor experiences.
Check Application Requirements: Ensure you have all necessary documents ready, including your completed application form, CV, and cover letter. Double-check for any specific instructions provided by Brighton Dome regarding the application process.
How to prepare for a job interview at Brighton Dome & Brighton Festival
✨Show Your Enthusiasm for the Role
Make sure to express your excitement about working as a Visitor Services Assistant. Highlight your passion for providing excellent customer service and how you enjoy being part of a dynamic team in a venue setting.
✨Demonstrate Flexibility
Since the role requires variable shift patterns, be prepared to discuss your availability. Emphasise your willingness to work evenings, weekends, and any other shifts that may be required, especially during the first month of training.
✨Highlight Relevant Experience
Share specific examples from your past roles that showcase your experience in practical settings, particularly in arts or entertainment venues. Discuss any relevant duties you've performed, such as security, housekeeping, or event support.
✨Prepare Questions About the Role
Come equipped with thoughtful questions about the position and the team. This shows your genuine interest in the role and helps you understand more about what will be expected of you as a Visitor Services Assistant.
