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- Tasks: Assist customers, maximise sales, and maintain store standards.
- Company: Charles Tyrwhitt makes it easy for men to dress well with quality shirts.
- Benefits: Enjoy bonuses, uniform allowance, cycle to work scheme, and fun team activities.
- Why this job: Join a fun, diverse team focused on customer service and personal development.
- Qualifications: Enthusiasm and strong communication skills are key; retail experience is a plus.
- Other info: Flexible hours available; part-time roles at 8 or 16 hours per week.
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for Sales Assistants to work with Valentina in our brand new store in West Quay, Southampton!
There are contracts available at 16 and 8 hours per week (some overtime may also be available). Candidates must be flexible to work on weekends with some weekday availability. Please confirm your full availability in your application.
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
As well as all the core benefits, UK Retail colleagues also get the following:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans to those based in London stores.
- Fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development with training supporting you with product knowledge, customer service and other training needs.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
Sales Assistant - Southampton (Part Time) employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Southampton (Part Time)
✨Tip Number 1
Familiarise yourself with Charles Tyrwhitt's brand values and product offerings. Understanding their mission to make it easy for men to dress well will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully built rapport with customers in previous roles. This will highlight your ability to deliver exceptional customer service, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your availability openly. Since the role requires flexibility, clearly stating your weekend and weekday availability will demonstrate your commitment and willingness to meet the store's needs.
✨Tip Number 4
Research common retail sales techniques and be prepared to discuss how you would apply them in a real-world scenario. This knowledge will show that you're proactive and ready to contribute to the team's success from day one.
We think you need these skills to ace Sales Assistant - Southampton (Part Time)
Some tips for your application 🫡
Highlight Your Availability: Since the role requires flexibility with weekend and weekday availability, make sure to clearly state your full availability in your application. This will show that you understand the requirements and are ready to meet them.
Emphasise Customer Service Skills: As customer service is a key focus for Charles Tyrwhitt, highlight any previous experience or skills you have in providing exceptional customer service. Use specific examples to demonstrate how you've successfully engaged with customers in the past.
Show Enthusiasm and Motivation: The company values high levels of enthusiasm and motivation. In your application, express your passion for retail and your eagerness to contribute to the team. A positive attitude can set you apart from other candidates.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Include relevant retail experience, skills, and achievements that align with the job description. This will help you stand out as a strong candidate for the position.
How to prepare for a job interview at Charles Tyrwhitt
✨Show Your Enthusiasm
Charles Tyrwhitt values high levels of enthusiasm and motivation. Make sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Know the Brand
Familiarise yourself with Charles Tyrwhitt's products and values before the interview. Understanding their mission to 'Make it easy for men to dress well' will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Highlight Teamwork Skills
As a Sales Assistant, you'll be part of a team. Be prepared to discuss your experience working collaboratively with others. Share specific instances where teamwork led to success, as this will show that you can contribute positively to the store's environment.
✨Be Ready for Customer Scenarios
Expect questions about how you would handle various customer service situations. Prepare by thinking of examples from your past experiences where you successfully resolved issues or provided exceptional service, showcasing your ability to build rapport with customers.
