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For Companies At a Glance
- Tasks: Lead care teams and ensure exceptional support for children and young people.
- Company: Salutem Children's Services focuses on innovative, high-quality support for children and families.
- Benefits: Enjoy 24/7 emotional support, free online GP access, gym discounts, and flexible pay options.
- Why this job: Make a meaningful impact while working in a supportive and ambitious environment.
- Qualifications: 2 years of relevant experience and a Level 5 Diploma in Leadership and Management required.
- Other info: Join us to foster fulfilling lives for children and develop your leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
About The Company
At Salutem Children's Services, we provide exceptional support in nurturing environments, delivered by highly trained staff. Our focus on innovation and solution-based approaches ensures the best outcomes for the children and families we serve.
Our Values
- Supportive: Help every child reach their full potential.
- Ambitious: Strive for the best outcomes for every child.
- Loyal: Prioritise the well-being of children, families, and staff.
- Unique: Offer innovative, high-quality services tailored to children's needs.
- Transparent: Maintain an open and honest culture.
- Engaging: Collaborate with families, educators, and stakeholders.
- Meaningful: Encourage fulfilling and enriching lives for children.
Employee Benefits
- Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
- Medical Support: Free online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
- Financial Support: Flexible pay, utility bill savings, Money Helper, and Life Assurance.
- Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
About The Role
As a Service Manager, you will lead and manage our care teams, ensuring exceptional care and support for our children and young people. You'll oversee daily operations, ensuring compliance with regulations, and fostering a trauma-informed, quality-focused, and supportive environment.
Responsibilities:
- Staff Management: Oversee recruitment, deployment, and management of staff.
- Service Delivery: Ensure high-quality care and evidence-based outcomes for young people.
- Compliance: Maintain regulatory and statutory compliance.
- Team Leadership: Support and manage the senior management team.
- Budget Management: Operate within budget and achieve high inspection ratings.
- Strategic Planning: Work on forward vision and strategic planning with the Regional Director.
- Quality Assurance: Audit care provision quality.
- Child-Centered Care: Ensure detailed assessments and care plans.
- Effective Communication: Foster teamwork and maintain productive meetings.
- Partnership Building: Develop relationships with authorities and professionals.
- Business Planning: Lead business planning and budget processes.
- Health & Safety: Ensure a safe environment and compliance with health and safety legislation.
- Performance Management: Induct, supervise, appraise, and develop staff.
- Financial Management: Maintain effective budgetary and petty cash systems.
- Service Development: Continuously review and develop the service plan.
- Staff Well-being: Support staff health, motivation, and engagement.
- Training Compliance: Ensure staff are trained and qualified.
- Incident Management: Investigate incidents and represent management on disciplinary panels.
- Stay Informed: Keep up-to-date with childcare trends, legislation, and best practices.
Qualifications:
- Experience: At least 2 years in a relevant position and 1 year in a supervisory role within the last 5 years.
- Education: Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent.
Join us at Salutem for a rewarding career change, making a meaningful impact on the lives of children and young people.
Service Manager employer: Salutem Ltd
Contact Detail:
Salutem Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the values and mission of Salutem Children's Services. Understanding their focus on supportive, ambitious, and unique care will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in the childcare sector, especially those who have experience in service management. Engaging with others can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on current trends and legislation in childcare. Being knowledgeable about recent developments will demonstrate your commitment to quality care and compliance during your interactions with the hiring team.
✨Tip Number 4
Prepare to discuss your leadership style and how you manage teams effectively. Highlighting your experience in staff management and performance improvement will be crucial in showcasing your suitability for the Service Manager role.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with Salutem Children's Services' values. Tailor your application to reflect how your personal values align with their supportive, ambitious, and unique approach to care.
Highlight Relevant Experience: Emphasise your experience in service management and supervisory roles. Provide specific examples of how you've led teams, ensured compliance, and delivered high-quality care in previous positions.
Showcase Your Leadership Skills: Detail your leadership style and how it has positively impacted your team and service delivery. Mention any strategic planning or budget management experience that demonstrates your capability for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for working with children and young people. Make sure to express your commitment to fostering a supportive and engaging environment.
How to prepare for a job interview at Salutem Ltd
✨Understand the Company Values
Familiarise yourself with Salutem Children's Services' core values: supportive, ambitious, loyal, unique, transparent, engaging, and meaningful. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading care teams. Prepare to share specific instances where you've successfully managed a team, resolved conflicts, or improved team performance. Highlight your approach to staff management and how you foster a supportive environment.
✨Emphasise Compliance Knowledge
Given the importance of regulatory compliance in this role, brush up on relevant legislation and best practices in childcare. Be ready to discuss how you've ensured compliance in previous roles and how you would maintain it at Salutem.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to service delivery, incident management, and quality assurance. Practise articulating your thought process and the outcomes of your decisions.
