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For Companies At a Glance
- Tasks: Engage customers, provide exceptional service, and lead community events.
- Company: Join On, a fast-growing Swiss brand inspiring runners across APAC.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and creativity.
- Why this job: Be part of a vibrant team that values innovation and customer connection.
- Qualifications: Bachelor's degree or equivalent experience; strong communication and teamwork skills required.
- Other info: Must be available to work weekends, evenings, and holidays.
We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fastest running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company, On acts faster, is more customized, and more creative than conventional brands.
Your Mission
- Continuously and passionately embody and communicate On's values and brand philosophy to customers.
- Provide exceptional service to each and every customer in a proactive and positive way.
- Be part of On's community activity and lead the event in the future.
- Work together with Store Leader and team to achieve store target and retail performance.
- Act as the in-store troubleshooting expert for On's store systems.
- Create an inclusive experience by treating all customers with respect.
- Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing.
Your story
- We are looking for people with entrepreneurial and team spirit to join us.
- Bachelor's Degree; the combination of experience and education will be considered.
- A collaborative team player with strong interpersonal and communication skills.
- An out-of-the-box thinker and resourceful problem-solver when faced with challenges.
- Strong performer in previous roles.
- Ability to greet customers in English.
- Ability to work weekends, evenings and holidays as needed.
- Enjoy your life with sport spirits.
Retail - Store Advisor (Ikea Bei) employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail - Store Advisor (Ikea Bei)
✨Tip Number 1
Familiarise yourself with On's brand philosophy and values. Understanding what makes us unique will help you embody our spirit when interacting with customers, showcasing your passion for the brand.
✨Tip Number 2
Engage with the local running community and stay updated on market trends. This knowledge will not only enhance your conversations with customers but also demonstrate your commitment to the role and the brand.
✨Tip Number 3
Prepare to showcase your problem-solving skills during the interview. Think of examples where you've successfully tackled challenges in previous roles, as this aligns with our need for resourceful team players.
✨Tip Number 4
Be ready to discuss your experience in providing exceptional customer service. Highlight specific instances where you went above and beyond to create a positive experience, as this is crucial for the Store Advisor role.
We think you need these skills to ace Retail - Store Advisor (Ikea Bei)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with On's values and brand philosophy. This will help you convey your passion for the brand in your application and demonstrate how you can embody these values as a Store Advisor.
Tailor Your CV: Highlight relevant experience that showcases your entrepreneurial spirit, teamwork, and customer service skills. Use specific examples from previous roles to illustrate your strong performance and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Mention your understanding of market trends in retail and how you can contribute to On's community activities and store targets.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your English is clear and professional, as this reflects your communication skills, which are crucial for the role.
How to prepare for a job interview at ON RUNNING
✨Understand On's Brand Philosophy
Before the interview, take some time to research On's values and brand philosophy. Be prepared to discuss how you can embody these values in your role as a Store Advisor and provide examples of how you've done this in the past.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your proactive and positive approach.
✨Demonstrate Team Spirit
On is looking for collaborative team players. Prepare to discuss your experiences working in teams, how you contribute to group goals, and any leadership roles you've taken on, especially in community activities or events.
✨Stay Informed About Market Trends
Familiarise yourself with current trends in the retail industry and what competitors are doing. This knowledge will not only impress your interviewers but also show that you're proactive and engaged with the market.
