Sales Assistant - Cheapside (8 Hours)

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant who will be working with Mario and the Team in our store in Cheapside, London. This contract is 8 hours per week (overtime also available). Candidates must be flexible to work on 1-2 weekdays with some weekend availability. Please confirm your full availability in your application.

What you will be doing

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock-related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Additionally, you will ensure high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What we are looking for

Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive, and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

What you can expect from us:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
• Teamwork makes the dream work – and fills the pockets too!
• Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• Cycle to work scheme – we have relocation packages to support career development and we offer season ticket loans to those based in London stores.
• Fun at work – each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
• The Tyrwhitt Academy – will take care of your professional development, supporting you with product knowledge, customer service, and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe, and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact and always looking for ways to be better.

‘I am Proud and Free to be me!’ When it comes to our people, we really do “Give a shirt”. Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.