At a Glance
- Tasks: Deliver a 5-star experience by greeting guests and fulfilling their needs.
- Company: Join Coworth Park Hotel, a top-rated workplace known for inclusiveness and excellence.
- Benefits: Enjoy a competitive salary, discounts, social events, and training opportunities.
- Why this job: Be part of a vibrant culture that values passion, creativity, and teamwork.
- Qualifications: Strong communication skills and a customer service mindset are essential.
- Other info: Diversity is celebrated; accommodations available during the application process.
The predicted salary is between 24000 - 32000 £ per year.
Join us as a Waiter at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the industry. When you join us as a Waiter at Coworth Park Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
What you'll get
- Excellent salary of £29,000 per annum + estate service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including a Winter ball
- Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements, and competitive Private Pension Scheme
- Apprenticeship, training, and development opportunities
- Up to £1000 bonus when you recommend a friend
- Access to immediate well-being advice, because We Care about our employees
What you'll do
You'll love what you do and take pride in delighting our guests: You will be responsible for delivering the ultimate 5-star experience ensuring that all guest needs are fulfilled during their day. This will include supporting supervisors in running a station, greeting guests, and menu knowledge, all to ensure our guests receive nothing but the best experience. You'll also show flexibility and creativity in dealing with our guests' special requests and in dealing with challenges that may arise during the day.
The items shared are the essence of a day in the life of a Waiter, but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each and every day. As a Waiter you'll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at HumanResources.CPA@dorchestercollection.com.
Job Location: United Kingdom
Waiter - The Barn employer: Dorchester Hotel Ltd.
Contact Detail:
Dorchester Hotel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter - The Barn
✨Tip Number 1
Familiarise yourself with the values of Passion, Personality, Respect, Working Together, and Creativity that Coworth Park Hotel embodies. During your interactions, whether in person or online, demonstrate how you align with these values to show you're a great fit for their team.
✨Tip Number 2
Research the menu and services offered at Coworth Park Hotel. Being knowledgeable about their offerings will not only impress during interviews but also help you engage confidently with guests if you get the job.
✨Tip Number 3
Network with current or former employees of Coworth Park Hotel. They can provide insights into the company culture and what it takes to succeed as a Waiter, which can give you an edge in your application process.
✨Tip Number 4
Prepare to showcase your customer service skills through role-play scenarios. Think about how you would handle various guest requests or challenges, as this will demonstrate your ability to deliver a 5-star experience.
We think you need these skills to ace Waiter - The Barn
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Coworth Park Hotel's values of passion, personality, respect, working together, and creativity. Reflect these values in your application to show that you align with their culture.
Tailor Your CV: Highlight relevant experience in hospitality and customer service. Emphasise any previous roles where you demonstrated excellent communication skills and a strong customer service ethic, as these are crucial for a Waiter position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Coworth Park Hotel and how you can contribute to delivering a 5-star experience for guests.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Dorchester Hotel Ltd.
✨Show Your Passion for Service
During the interview, express your enthusiasm for providing excellent customer service. Share specific examples of how you've gone above and beyond to ensure guests have a memorable experience.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively with others. Discuss past experiences where you successfully supported your team, as this aligns with the company's values of working together and inclusiveness.
✨Be Prepared with Menu Knowledge
Familiarise yourself with the menu and any special offerings at Coworth Park Hotel. Being able to discuss dishes confidently will show your commitment to delivering a top-notch dining experience.
✨Emphasise Flexibility and Creativity
Prepare to discuss how you've handled unexpected situations in previous roles. The ability to adapt and creatively solve problems is crucial in the hospitality industry, especially in a fast-paced environment.