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- Tasks: Handle end-to-end motor claims and build customer relationships.
- Company: Join an award-winning organisation focused on insurance and customer satisfaction.
- Benefits: Enjoy flexible working, 25 days holiday, and a competitive salary of £24,000 - £28,000.
- Why this job: Great training, career progression, and a supportive team culture await you!
- Qualifications: Previous claims handling experience and strong communication skills are essential.
- Other info: Start date is 9th September 2024; work-life balance with remote options after training.
The predicted salary is between 24000 - 28000 £ per year.
Barker Munro Recruitment has a great opportunity for any experienced Claims handlers who are looking to further their insurance career within an award-winning organisation. You’ll be a fantastic communicator with a passion for building customer relationships and above all being the point of contact. You’ll be given excellent training and you’ll handle a variety of end-to-end motor claims across differing heads of damage, for example, FNOL, Recoveries, Third Party, or PI, ensuring fair and timely settlements for customers while adhering to the company's philosophy of claim ownership. You will seek opportunities to improve processes, increase efficiency, and deliver good outcomes for customers throughout the claims journey.
The Claims Specialist will handle end-to-end claims. This is a hands-on, multi-tasking role, and we are looking for some previous claims handling experience within either the insurance, financial services, or solicitor sector. Working flexibly, you’ll spend the first 6 months in the office getting up to speed, learning, and training to be the best! Once your probation has been passed, it’s time to work 3 days from home and 2 days in the office for a work-life balance. If you prefer to be in the office more – that’s fine too. It’s a 37.5 hour working week Monday to Friday on 3 shifts which are 8am to 4pm, 9am to 5pm, and 10am to 6pm. The basic salary is £24,000 - £28,000 plus plenty of progression within the team and business. A fabulous benefits package awaits the successful candidates including 25 days holiday. Start date: 9th September 2024.
Experience & Knowledge:
- Prior insurance / claims handling experience
- Proven customer service experience
- Problem-solving skills
- Good communication skills, both verbal and written
- Negotiation and influencing skills
- Good time management and organisational skills
- Strong customer service skills
- Good IT, numeracy, and literacy skills
If you would like to apply for this Claims Specialist role, please send your CV to Barker Munro Recruitment Ltd, by using the relevant links.
Claims specialist employer: Barker Munro Recruitment Ltd
Contact Detail:
Barker Munro Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims specialist
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description, such as FNOL and Third Party claims. Understanding these processes will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on building relationships with clients. Consider role-playing scenarios with friends or family to practice your communication and problem-solving abilities.
✨Tip Number 3
Research Barker Munro Recruitment and their approach to claims handling. Knowing their company philosophy and values can give you an edge in interviews, allowing you to align your answers with what they prioritise.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your understanding of the role and the company. This shows your enthusiasm and helps you assess if the position is the right fit for you.
We think you need these skills to ace Claims specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous claims handling experience and customer service skills. Use specific examples that demonstrate your problem-solving abilities and communication skills, as these are crucial for the Claims Specialist role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your desire to build customer relationships. Mention how your experience aligns with the company's philosophy of claim ownership and your eagerness to improve processes.
Highlight Relevant Skills: In your application, emphasise your negotiation and influencing skills, as well as your time management and organisational abilities. These skills are essential for managing end-to-end claims effectively.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Barker Munro Recruitment Ltd
✨Showcase Your Claims Experience
Make sure to highlight your previous claims handling experience during the interview. Be prepared to discuss specific cases you've worked on, the challenges you faced, and how you resolved them. This will demonstrate your expertise and problem-solving skills.
✨Emphasise Communication Skills
As a Claims Specialist, strong communication is key. Practice articulating your thoughts clearly and confidently. You might be asked to role-play a scenario with a customer, so be ready to showcase your ability to build relationships and handle inquiries effectively.
✨Demonstrate Process Improvement Mindset
The company values efficiency and process improvement. Think of examples where you've identified areas for improvement in your previous roles. Discuss how you implemented changes and the positive outcomes that resulted from those initiatives.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and the company's approach to claims handling. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
